{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10850656,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/16/2016","dateComplaintFiled":"03/20/2016","vin":"2LMDJ6JK4EB","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"1ST TRACKING NUMBER 10849876  - ADVANCE SERVICE TRACT (PROVIDED TO DEALERSHIP FOR REPAIR)    ON 3/16/2016, CONTACTED 24 HR DEALERSHIP TO RETRIEVE SUV.  IN ADDITION TO THE SERVICE TRACT FAILURE (INDICATOR LIGHT SHOWING 2 CARS), NOW HAVE MULTIPLE PROBLEMS.  PROBLEMS CONSIST OF:  CROSS SERVICE SYSTEM FAULT, VEHICLES ROLLS FORWARD & BACKWARD AFTER STOPPING, AND A BIG CLUNK WHEN PUTTING IN A GEAR.  SPOKE WITH THE (A) GM OF THE DEALERSHIP AND INFORMED HIM VEHICLE WAS IN FOR THE SERVICE TRACT FAILURE ON 2/8/2016 AND NOW I HAVE THE SAME PROBLEM AND ADDITIONAL PROBLEM.  I WAS ON A CITY STREET WHEN THE ADVANCE SERVICE TRACT IMMEDIATELY LIT UP WITH 2 INDICATORS ON THE RIGHT SIDE OF THE STEERING WHEEL.  ATTEMPTED TO MAKE A RIGHT TURN AND THE CROSS SERVICE SYSTEM FAULT LIGHT APPEARED WITH A TOOL LIKE OBJECT ON THE LEFT SIDE OF THE STEERING WHEEL.  WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE CAR DID NOT WANT TO GO FORWARD, BARELY MOVING AND A TINY HILL TO PULL WAS IMPOSSIBLE.  I IMMEDIATELY START DETOURING AWAY FROM MAJOR CITY STREET BECAUSE I HAD NOT IDEA WHAT WAS HAPPENING AND I NEEDED TO GET HOME WITH A SENIOR CITIZEN OVER 80 WITH ME.  THE SUV HAD DIFFICULTY MOVING FORWARD.     FOR A 2014 LINCOLN MKX, I WAS INFORMED THAT I HAD A TRANSMISSION PROBLEM AND APPARENTLY A CALL WAS MADE TO THE HOT LINE TO FIX THE ADVANCE SERVICE TRACT AND THE CROSS SERVICE SYSTEM FAULT.    MY CONCERN, IS THE 2014 MKX A LINCOLN LEMON?  RECEIVED SUV BACK ON 3/18/2016","products":[{"type":"Vehicle","productYear":"2014","productMake":"LINCOLN","productModel":"MKX","manufacturer":"Ford Motor Company"}]}]}