{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10852522,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2016","dateComplaintFiled":"03/30/2016","vin":"JHMZE2H36BS","components":"AIR BAGS","summary":"I RECEIVED A SAFETY RECALL NOTICE IN THE MAIL FOR THE AIR BAG IN MY VEHICLE. I CONTACTED THE DEALERSHIP THAT THE CAR WAS PURCHASED FROM AND AFTER A LENGTHY BACK AND FORTH THEY FINALLY AGREED TO PAY FOR RENTAL CAR FROM ENTERPRISE RENTALS. THIS WAS ONLY AFTER MY QUESTIONS ON LIABILITY; SHOULD MY VEHICLE BE ONE OF \"RARE\" CASES WHERE THE AIRBAG SHOOTS OUT METAL FRAGMENTS. WHEN WE WENT TO ENTERPRISE THEY ONLY HAD ONE VEHICLE AVAILABLE AND IT WAS A GIANT FORD TRUCK. ONE WHICH I COULD NOT REASONABLY GET IN AND OUT OF. I AM PREGNANT AND THE CLIMB INTO THE TRUCK IS NOT SOMETHING MY DOCTOR WOULD RECOMMEND. RANDY KUEHL HONDA STATED THAT THERE IS NOTHING MORE THAT THEY CAN DO FOR ME. THEY DIDN'T EVEN TRY CHECKING WITH OTHER ENTERPRISE LOCATIONS TO SEE IF THEY HAVE MORE VEHICLES AVAILABLE. I WAS LEFT UNSATISFIED SO THEY DIRECTED ME TO CONTACT YOU WITH A COMPLAINT.","products":[{"type":"Vehicle","productYear":"2011","productMake":"HONDA","productModel":"INSIGHT","manufacturer":"Honda (American Honda Motor Co.)"}]}]}