{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10852541,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2016","dateComplaintFiled":"03/30/2016","vin":"1N4AL21E69N","components":"STEERING","summary":"APPROXIMATELY 2-2.5 WEEKS AGO AN INDICATOR LIGHT WITH A PICTURE OF A KEY AND THE WORD \"KEY\" APPEARED ON MY DASH. IT STAYED ON FOR ABOUT AN HOUR THAT MORNING BUT THEN DISAPPEARED. IT DROVE FINE HOWEVER I WANTED TO MAKE SURE I TOOK THE APPROPRIATE ACTION. I LOOKED ONLINE AND READ ABOUT PEOPLE HAVING PROBLEMS WITH THE STEERING COLUMN SO I CONTACTED THE SERVICE DEPARTMENT AT THE DEALERSHIP IMMEDIATELY. THE EMPLOYEE/MECHANIC THAT I SPOKE WITH TOLD ME I JUST NEEDED TO CHANGE THE BATTERY IN THE FOB AND GUARANTEED ME THAT WAS THE PROBLEM. I MENTIONED THAT I WAS AWARE OF MANY PEOPLE HAVING ISSUES WITH THE STEERING COLUMN LOCKING ON THEM AND HE LAUGHED AND SAID THAT WAS NOT THE PROBLEM IN MY CASE AND THAT I SIMPLY NEEDED A NEW BATTERY. I ASKED IF I SHOULD BRING IT IN JUST TO BE SAFE AND HE SAID NO JUST CHANGE THE BATTERY. I CHANGED THE BATTERY AND IT DROVE FINE HOWEVER WHEN I WENT TO START MY CAR THIS MORNING THE LIGHT WAS ON AGAIN AND NOW MY STEERING COLUMN HAS LOCKED UP ON ME. I CALLED THE DEALERSHIPS SERVICE DEPARTMENT AGAIN TODAY AND THE GUY I SPOKE WITH CONFIRMED THAT WAS WHAT THAT INDICATOR LIGHT WARNING MEANS. HE SAID NOW THAT IT'S LOCKED I HAVE NO CHOICE BUT TO TOW IT INTO THE DEALERSHIP AND THEY WILL HAVE TO REPLACE THE ESCL. THEY ARE TELLING ME IT WILL COST ME $1200 TO FIX. I FEEL NISSAN NEEDS TO BE HELD ACCOUNTABLE FOR THEIR FAULTY PARTS AND SHOULD BE FORCED TO DO A RECALL AND REPLACE THESE PARTS SINCE IT IS A FREQUENT AND CONTINUOUS ISSUE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"ALTIMA","manufacturer":"Nissan North America, Inc."}]}]}