{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10854635,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/29/2016","dateComplaintFiled":"04/10/2016","vin":"5TEMU52N57Z","components":"STRUCTURE","summary":"FRAME RUST. MY VEHICLE EXHIBITED PERFORATED RUST ON THE STRUCTURAL PARTS OF THE FRAME. I TOOK THE TRUCK TO TOYOTA ON 29 FEBRUARY 2016 FOR REPAIR UNDER THEIR SERVICE CAMPAIGN THAT WAS NOT TO END UNTIL 31 MARCH 2016.  THE TECHNICIANS COULD NOT FIND THE HOLES OF RUST UNTIL I SHOWED THEM AND THEN I WAS INFORMED THAT TOYOTA WOULD NO LONGER REMEDY THE ROTTING FRAME BECAUSE IT HAD BEEN PREVIOUSLY COATED BY TOYOTA WHILE THE VEHICLE WAS OWNED BY A DIFFERENT OWNER. I POINTED OUT TO THEM THAT THE REMEDY THAT TOYOTA HAD EMPLOYED WAS OBVIOUSLY INEFFECTIVE AND SINCE THE SERVICE CAMPAIGN WAS STILL IN FORCE, A PROPER REMEDY SHOULD BE EMPLOYED. THE DEALERSHIP REFUSED AND REFERRED ME TO TOYOTA NATIONAL FOR USA. THEY ALSO REFUSED TO ASSIST AND SENT A LETTER TO ME TO THAT EFFECT. TOYOTA LAUNCHED THIS SERVICE CAMPAIGN BUT ARE NOT ENSURING THAT THEIR REPAIRS ARE EFFECTIVELY FIXING THE ISSUE WHICH INVOLVES THE UNDERMINING OF THE STRUCTURAL INTEGRITY OF THEIR VEHICLE FRAMES. IT IS UNACCEPTABLE THAT THE FRAME RECALL IS NOT WORKING AND THAT TOYOTA IS NOT WILLING TO STAND BEHIND THEIR PRODUCT, LEAVING THE CUSTOMER WITH AN UNSAFE VEHICLE DUE TO THE COMPROMISED STRUCTURAL INTEGRITY OF THE FRAME ITSELF.","products":[{"type":"Vehicle","productYear":"2007","productMake":"TOYOTA","productModel":"TACOMA","manufacturer":"Toyota Motor Corporation"}]}]}