{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10862834,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/03/2016","dateComplaintFiled":"05/03/2016","vin":"2KJYK16568H","components":"AIR BAGS","summary":"TAKATA RECALL - HONDA SENT ME A RECALL LETTER ADVISING ME THAT THEY DIDN'T HAVE THE PARTS AND WOULD PROVIDE ALTERNATIVE TRANSPORTATION.  I CALLED THE DEALER AND THE 1-888-234-2138 HONDA CUSTOMER SERVICE NUMBERS.  THEY ADVISED ME THAT I WILL ONLY GET A VEHICLE THAT THEY CAN RENT FOR $35 A DAY OR LESS.  I HAVE A RIDGELINE TRUCK THAT HAS SEATING FOR 5 AND A BED FOR CARGO.  I HAVE A FAMILY OF 6 AND HAVE TO GET 4 CHILDREN AND THEIR BICYCLES TO A BABYSITTER EVERY DAY.  I ALSO AM A BOY SCOUT LEADER AND TAKE SCOUTS AND THEIR GEAR CAMPING AT LEAST ONCE A MONTH.  A MIDSIZE OR COMPACT CAR IS NOT AN ADEQUATE REPLACEMENT FOR THE HONDA THAT THEY NEED TO TAKE AWAY FROM ME.  MADE TWO CALLS TO THE LOCAL DEALER AND THREE CALLS TO THE 1-888# FOR HONDA.  HONDA SAID THEY WOULD ASSIGN A CASE MANAGER, BUT IT HAS BEEN THREE WEEKS WITH NO RETURN CALL.  IF HONDA HAS A RECALL AND THE TRUCK THEY SOLD ME IS NOT SAFE, THEN I FEEL THEY HAVE THE RESPONSIBILITY TO OFFER ME SOMETHING SIMILAR (SEATING FOR 5 + CARGO SPACE).  THEY HAVE LEFT ME IN A SITUATION WHERE I HAVE TO DRIVE THE UNSAFE VEHICLE BECAUSE THE ARBITRARY LIMIT ON THE RENTAL CAR DOES NOT ALLOW THEM TO PROVIDE ME WITH A SUITABLE REPLACEMENT THAT ALLOWS ME TO GET MY FAMILY WHERE WE NEED TO GO.  THE STRESS OF DRIVING MY FAMILY AND BOY SCOUTS AROUND IN AN UNSAFE VEHICLE CREATES AN INCREDIBLE AMOUNT OF STRESS FOR ME.  IN MY FINAL CALL TODAY TO 888-234-2138 (HONDA CUSTOMER SERVICE), THEY ADVISED ME THAT MY NEXT STEP IS TO FILE A COMPLAINT. I FEEL I HAVE BEEN PATIENT AWAITING HONDA TO CALL ME BACK.   TOYOTA PROVIDED A LIKE FOR LIKE LOANER WHEN THEY HAD TO PARK VEHICLES WAITING FOR AIRBAG PARTS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]}]}