{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10864433,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2015","dateComplaintFiled":"05/11/2016","vin":"3CZRU5H75GM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"I PURCHASED MY HR-V (EX-L WITH NAVIGATION) IN MAY 2015 AND HAVE HAD THIS PROBLEM SINCE THE FIRST WEEK OF DRIVING. I WAS TOLD BY HONDA SERVICE THAT MY HR-V NEEDS A SOFTWARE UPDATE, BUT THAT THERE IS NOT ONE AVAILABLE YET (IT HAS NOW BEEN 1 YEAR). WHEN I AM DRIVING, AT ANY GIVEN MOMENT, THE ENTIRE DISPLAY SCREEN GOES BLACK / SHUTS DOWN AND REBOOTS TO THE HONDA SCREEN. I HAVE NO NAVIGATION, RADIO, BLUETOOTH PHONE CONNECTION OR ANY DISPLAY WHATSOEVER. WHEN THE SCREEN COMES BACK ON, IT HAS REMEMBERED MY DESTINATION MOST TIMES AND ASKS IF I'D LIKE TO CONTINUE TO THE DESTINATION, BUT THIS IS VERY UNSETTLING TO SAY THE LEAST, ESPECIALLY WHEN I AM IN AN UNFAMILIAR AREA. ALSO, THE RADIO FREEZES UP AND WONT PLAY ANY SOUND - USING XM RADIO, IPOD, AM OR FM, NOTHING COMES OUT OF THE SPEAKERS UNTIL I \"JAR\" IT BY PUTTING A CD INTO THE SLOT, THEN I GET TO HEAR THE CD. THIS PROCESS OF THE RADIO FREEZE ENDS UP LOCKING UP MY IPOD AND LEAVES IT UNABLE TO RECONNECT UNTIL THE BATTERY COMPLETELY DIES AND I RECHARGE IT AND START OVER THE NEXT DAY. MY MAIN SAFETY CONCERN IS WHEN THE ENTIRE SCREEN SHUTS DOWN / REBOOTS WHILE I AM DRIVING AND THERE NOT BEING ANY AVAILABLE FIX FOR THIS AS FAR AS MY HONDA DEALER IS TELLING ME.","products":[{"type":"Vehicle","productYear":"2016","productMake":"HONDA","productModel":"HR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}