{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10871660,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/28/2016","dateComplaintFiled":"05/31/2016","vin":"","components":"AIR BAGS","summary":"TAKATA RECALL.  ON MEMORIAL DAY WEEKEND I RETURNED MY CAR TO HOOMAN ACURA IN VAN NUYS, CA. ON VAN NUYS BLVD.  ON THE PHONE, I WAS TOLD THE POLICY WAS TO HOLD THE RETURNED CARS AT THE DEALER, I WOULD BE GIVEN A RENTAL VOUCHER, AND THAT I WOULD BE CALLED WHEN THE REPAIR WAS MADE.  AT THE DEALER, I WAS TOLD THAT HOOMAN WAS NOT TAKING THE RECALLED VEHICLES, COULD NOT PROVIDE A DATE BY WHICH THE FIX WOULD BE MADE, BUT WOULD PROVIDE ME A RENTAL CAR WHICH I HAD TO GET THAT DAY BY NOON. I WOULD HAVE TO TAKE THE RECALLED ACURA BACK TO MY HOUSE.  THE COMPLAINT IS REGARDING  THE FALSE VEHICLE/RETENTION/STORAGE AGREEMENT WHICH I AM ATTACHING TO THIS COMPLAINT. IN SUM,  THE AGMT SAYS THAT IT IS THE POLICY OF HONDA TO RETAIN THE SUBJECT VEHICLE UNTIL PARTS ARE IN TO EFFECT THE REPAIR.  BUT THE PEOPLE AT THE DEALER TELL YOU THAT HOOMAN DEALERSHIP DOES NOT (AND NO DEALER)  RETAINS THE RECALLED VEHICLE. YET THE AGMT THAT THE DEALER WANTS THE CUSTOMER TO SIGN SAYS THAT CUSTOMER \"WISHES TO RETAIN THE VEHICLE\"  WHICH IS CLEARLY NOT MY WISH.  BOTTOM LINE, THEY WON'T TAKE THE RECALLED CAR THAT YOU DRIVE IN. THE CUSTOMER HAS  TO: 1) BRING TWO PEOPLE--ONE TO DRIVE THE RENTAL AND ONE TO DRIVE THE REJECTED AND UNSAFE CAR BACK, 2) HAVE A SPACE TO PARK AN ADDITIONAL CAR--WHICH I DON'T, AND 3)  THE DEALER CAN'T PROVIDE ANY DATE BY WHICH YOU CAN GET THE CAR FIXED--SO YOU CAN'T EVEN PAY TO STORE THE RECALLED CAR YOURSELF .  THE CERTIFICATION FALSELY SAYS THAT THE CUSTOMER UNDERSTANDS THAT RETAINING THE RECALLED VEHICLE \"DEVIATES FROM HONDA REQUIREMENTS\".   BUT THAT IS FALSE.  THE DEALER TELLS THE CUSTOMER IT WON'T TAKE THE RECALLED CAR PENDING REPAIR REGARDLESS OF WHAT THE CUSTOMER WANTS AND THAT THE CUSTOMER MUST STORE AND ARRANGE TO GET THE CAR HOME .","products":[{"type":"Vehicle","productYear":"2006","productMake":"ACURA","productModel":"RL","manufacturer":"Honda (American Honda Motor Co.)"}]}]}