{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10871809,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2016","dateComplaintFiled":"06/01/2016","vin":"WVWEK73C66P","components":"AIR BAGS","summary":"TAKATA RECALL. I RECEIVED A RECALL NOTICE IN APRIL OF THIS YEAR STATING THAT NO REMEDIES WE'RE CURRENTLY AVAILABLE. GIVEN THE SEVERITY OF THE ISSUE, I CALLED MY LOCAL DEALER AND REQUESTED A LOANER VEHICLE WHICH I WAS DENIED. I THEN CALLED VOLKSWAGEN CUSTOMER CARE AND SPOKE WITH A REPRESENTATIVE. UPON SAYING I FELT UNSAFE DRIVING MY VEHICLE I WAS TOLD THAT IT WAS SAFE TO DRIVE AS LONG AS I DIDN'T CRASH, AFTER WHICH THE REPRESENTATIVE LAUGHED. WHILE I NEVER WISHED TO CAUSE AN ORDEAL OUT OF THIS RECALL, I FEEL DISRESPECTED BY VOLKSWAGEN. MY ONLY REQUEST WAS THAT I WOULD BE PROVIDED A LOANER VEHICLE AS I COMMUTE COLLECTIVELY OVER AN HOUR EVERY DAY ON THE HIGHWAY. I FEEL THAT VOLKSWAGEN IS NOT UPHOLDING A PROPER CUSTOMER SERVICE ATTITUDE AND THEY SHOULD BE LOOKED INTO. ADDING ON TO THAT, I WOULD STILL LIKE TO HAVE A LOANER VEHICLE OFFERED TO ME BY VOLKSWAGEN.","products":[{"type":"Vehicle","productYear":"2006","productMake":"VOLKSWAGEN","productModel":"PASSAT","manufacturer":"Volkswagen Group of America, Inc."}]}]}