{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10871876,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2016","dateComplaintFiled":"06/01/2016","vin":"1C4PJMDS0GW","components":"UNKNOWN OR OTHER","summary":"I PURCHASED A 2016 JEEP CHEROKEE WITH AN ACTIVE DRIVE II TRANSFER CASE FOR THE  SOLE PURPOSE OF FLAT TOWING IT BEHIND AN RV. ALL PRINTED AND ON-LINE BROCHURES CLEARLY STATED THAT THE VEHICLE COULD BE FLAT TOWED. I PAID A LOT OF MONEY FOR THE UPGRADED DRIVETRAIN  AND WAITED 8 WEEKS FOR DELIVERY ONLY TO BE ADVISED A FEW MONTHS LATER BY FCA THAT THE VEHICLE IS NO LONGER TOWABLE AS PURCHASED. IF THE CUSTOMER DESIRES TO TOW THE VEHICLE THEN THE CUSTOMER CAN PURCHASE A NEWLY RELEASED WIRING KIT AND PAY A DEALER TO INSTALL IT. ADDITIONALLY, THE CUSTOMER SHOULD UPGRADE THEIR RV TOW PACKAGE TO INCLUDE A MEANS FOR CHARGING THE CHEROKEE'S BATTERY WHILE BEING TOWED. CHRYSLER SAYS THAT THEY DEEM THIS REQUIRED WIRING KIT AS A 'CUSTOMER SATISFACTION' ACTION AND THAT THEREFORE, THE CUSTOMER HAS TO PAY FOR IT. HOW IS IT POSSIBLE THAT CHRYSLER / FCA CAN GET AWAY WITH SELLING A VEHICLE AS 'TOWABLE' AND THEN SUBSEQUENTLY REQUIRE THE CUSTOMER TO PAY HUNDREDS OF DOLLARS TO FIX THEIR MISTAKE? IF THE CUSTOMER CHOOSES TO NOT ADD THIS FIX THEN IT IS RECOMMENDED THAT THEY DO NO FLAT TOW. THE CONSEQUENCE OF FLAT TOWING WITHOUT THIS FIX IS A POSSIBLE SEVERE WOBBLE WHICH CAN DAMAGE THE VEHICLE AND RV. IT COULD ALSO CAUSE AN ACCIDENT IF THE SITUATION GETS OUT OF CONTROL. THE RECALL CENTER SENT OUT A NOTIFICATION OF THE ISSUE TO CUSTOMERS, BUT THEY ARE NOT CONSIDERING THIS A RECALL ISSUE. INSTEAD, THEY ARE ADVISING CUSTOMERS THAT THERE IS AN ISSUE AND TO DEAL WITH IT ON THEIR OWN.","products":[{"type":"Vehicle","productYear":"2016","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}