{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10872282,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/17/2016","dateComplaintFiled":"06/03/2016","vin":"5TDZA22C76S","components":"STRUCTURE","summary":"I HAVE A 2006 TOYOTA SIENNA XLE. THERE IS A RECALL SSC-C80. THE RECALL SERVICE WAS PERFORMED BY A DEALERSHIP ON 01/09/2009. EVERYTHING HAD BEEN FINE SINCE THEN. ON 05/17/2016 I WENT TO FREMONT TOYOTA FOR ANOTHER SERVICE. THEY CHECKED MY VAN AND PERFORM THE SAME RECALL SERVICE (SSC-C80) WITHOUT NOTIFYING ME. NOW THE BACK HATCH WON'T CLOSE AUTOMATICALLY (VIA BUTTON). IT MUST BE CLOSED MANUALLY. I WENT TO FREMONT TOYOTA AND WAS TOLD THAT I HAVE TO REPLACE THE MOTOR FOR $$$$. I NOTICE THAT THERE IS ANOTHER (SAME) COMPLAINT (10355452) THAT THE NEW STRUTS (68905-AE015) ARE TOO STRONG FOR EXISTING HATCHBACK MOTOR.  I THINK THAT THE OLD STRUTS WERE PERFECT (WAS PUT ON IN 2009) TO MATCH WITH THE EXISTING MOTOR. I EVEN ASKED THE DEALER TO REVERSE THE WORK TO PUT THE OLD STRUTS BACK AS I NEVER HAD A PROBLEM SINCE 2009 AND I NEVER ASKED THE DEALER TO PERFORM THE SERVICE. THEY REFUSED. NOW I END UP WITH A MALFUNCTION BACK HATCH, WHICH HAS TO BE CLOSED MANUALLY. I WANT TO EITHER GET THE OLD STRUTS BACK, OR THEY SHOULD SOLVE THE PROBLEM FREE OF CHARGE.","products":[{"type":"Vehicle","productYear":"2006","productMake":"TOYOTA","productModel":"SIENNA","manufacturer":"Toyota Motor Corporation"}]}]}