{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10884026,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2016","dateComplaintFiled":"07/11/2016","vin":"WVWBW8AH8EV","components":"AIR BAGS","summary":"SUBJECT: TAKATA RECALL.     DEAR SIR/MADAM,    WE OWN A 2014 VOLKSWAGEN EOS AND RECEIVED NOTIFICATION EARLIER THIS YEAR ABOUT THE AIR BAGS RECALL; HOWEVER, THE PARTS TO DO THE REPAIR SEEM TO BE STILL UNAVAILABLE AND OUR CAR IS IN THE WAITING LIST YET.     AS OF KNOW, UNFORTUNATELY, VOLKSWAGEN HAS BEEN UNABLE TO GIVE US A DATE TO REPAIR OUR CAR. HOW IS IT POSSIBLE THAT THIS MAY HAPPEN WHEN VEHICLE OCCUPANTS MAY RESULT IN SERIOUS INJURY OR DEATH? SINCE THE RECALL WE HAVE THE STRESS OF WONDERING IF SOMEBODY IS GOING TO HIT US AND IF THE DEFECTIVE AIRBAG MIGHT EXPLODE WHEN DEPLOYED.     OUR CAR IS STILL UNDER WARRANTY, AS IT WAS ORIGINALLY PURCHASED IN FEBRUARY LAST YEAR (2015), WE WERE WONDERING IF WE ARE ENTITLED TO A REFUND OR SOME KIND OF COMPENSATION BECAUSE WE ARE INTENDING TO SELL THIS CAR UNDER THE CURRENT RECALL CONDITIONS.    WE UNDERSTAND THAT MANUFACTURERS ARE REQUIRED TO REPAIR, REPLACE, OR REFUND OUR CAR FREE OF CHARGE AND IN A REASONABLE AMOUNT OF TIME, WHICH WE BELIEVE HAS ALREADY BEEN EXCEEDED. UNFORTUNATELY, THE TERM REASONABLE HAS NOT BEEN DEFINED. HOW IS IT POSSIBLE THAT VOLKSWAGEN (AND ANY OTHER MANUFACTURER) IS NOT OBLIGED AFTER A SPECIFIC AMOUNT OF TIME TO REFUND THE BUYERS OR TO PROVIDE WITH A SUBSTITUTION CAR UNTIL THE AIRBAGS ARE FIXED AT LEAST?     I AM REQUESTING NHTSA'S ASSISTANCE TO DEFEND OUR RIGHT TO A RECALL REMEDY AND IN GENERAL TO DEAL WITH THIS MATTER AS WE ARE CONCERNED FOR OUR SAFETY.    THANK YOU VERY MUCH IN ADVANCE.  BEST REGARDS   *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"VOLKSWAGEN","productModel":"EOS","manufacturer":"Volkswagen Group of America, Inc."}]}]}