{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10896196,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2016","dateComplaintFiled":"08/16/2016","vin":"2FMDK4JC9BB","components":"ELECTRONIC STABILITY CONTROL (ESC)","summary":"I HAVE NO CONTROL OVER ALL THINGS THAT ARE CONTROLLED THROUGH THE TOUCH SCREEN: HEAT, A/C, AUDIO, BLUETOOTH AND SYNC WITH OTHER DEVICES, , ETC. IT'S BLACK. I WAS TOLD TO DISCONNECT THE BATTERY, LET IT SIT FOR FIVE MINUTES, HOOK IT UP AND IT WILL RESTART. NO LUCK. TRIED IT AGAIN AND LET THE BATTERY UNHOOKED OVER NIGHT, STILL NOTHING.  IT STARTED ABOUT 2 MONTHS AGO AND WOULD BE OUT FOR A DAY OR SO BUT WOULD FINALLY COME BACK ON BUT NOT NOW IT HAS BEEN OUT FOR 2 WEEKS AND I'VE TRIED THIS PROCESS OVER AND OVER AND NOTHING. VERY FRUSTRATED!!!!!!!!!!!!!!!!!!","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}