{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10896470,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/10/2016","dateComplaintFiled":"08/16/2016","vin":"1C4RJFBG9FC","components":"ELECTRICAL SYSTEM","summary":"WE HAVE A 2015 JEEP GRAND CHEROKEE AND RECENTLY HAD THE SOFTWARE PATCH INSTALLED THAT WAS SUPPOSED TO PREVENT THE CAR FROM MOVING WHEN THE DRIVER'S DOOR IS OPEN.  THIS WAS THE CONDITION THAT KILLED THE ACTOR RECENTLY. SINCE THE PATCH WAS INSTALLED THERE IS AN INTERMITTENT PROBLEM.  WHEN ONE GETS IN THE VEHICLE AND YOU ATTEMPT TO OPEN THE HATCHBACK EITHER FROM THE DRIVER'S SEAT OR FROM THE TAILGATE IT WON'T OPEN.  IN ADDITION ONCE YOU START THE VEHICLE THE CENTER CONSOLE SCREEN IS COMPLETELY BLACK, AND THE FRONT SIDE WINDOWS WON'T WORK (THE REAR SEAT ONES DO) NOR WILL THE BUTTONS ON THE DOOR WORK THAT ARE SUPPOSED TO REPOSITION THE DRIVERS SEAT FOR DIFFERENT DRIVERS.  YOU HAVE TO PLACE THE CAR IN GEAR AND MOVE IT BEFORE ALL THESE FEATURES START WORKING.  THE OTHER PROBLEM IS THE WHOLE PURPOSE OF THE SOFTWARE PATCH WAS PREVENT THE VEHICLE FROM MOVING IF THE DRIVER'S DOOR IS OPEN AND IT IS IN GEAR.  THEY GOT THAT HALF RIGHT.  THE CAR WON'T MOVE FORWARD WITH THE DOOR OPEN, BUT IT GOES IN REVERSE JUST FINE.  JUST EXACTLY THE SITUATION THAT KILLED THE ACTOR.    WE TOOK THE CAR INTO THE DEALERSHIP TWICE TO CORRECT THE PROBLEM WITH THE PATCH.  THEY REINSTALLED THE SOFTWARE PATCH BUT NOTHING IS CHANGED AND REFLASHED THE BODY CONTROL MODULE, BUT THE PROBLEM REMAINS.  THE PROBLEM IS INTERMITTENT, OCCURRING SEVERAL TIMES A WEEK, BUT HAS NOT REPRODUCED ITSELF IN THE DEALERSHIP.  AS AN ENGINEER IT IS OBVIOUS TO ME THAT THE PROBLEM IS RELATED TO THE SOFTWARE PATCH THAT CHRYSLER RUSHED TO DISTRIBUTE AFTER THE NEGATIVE PUBLICITY ASSOCIATED WITH ACTOR WHO WAS KILLED.  I HAVE REPORTED THE PROBLEM TO CHRYSLER IN ADDITION TO THE DEALERSHIP AND CHRYSLER INSISTS THE PROBLEM IS UNIQUE.  I DON'T BELIEVE IT.  I BELIEVE THE PATCH WAS RUSHED TO INSTALLATION AND DOORS THAT WON'T OPEN AND WINDOWS THAT WON'T GO UP OR DOWN ARE GOING TO END UP KILLING SOMEBODY.","products":[{"type":"Vehicle","productYear":"2015","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}