{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10898355,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2016","dateComplaintFiled":"08/24/2016","vin":"JHLRE38387C","components":"AIR BAGS","summary":"THE PASSENGER SIDE AIR BAG HAS BEEN RECALLED IN JULY 2016. HONDA LETTER SUGGESTED NOT TO PUT A PERSON IN THE PASSENGER SEAT UNTIL THE AIR-BAG CAN BE REPLACED. HOWEVER, IT IS NOT A GOOD SOLUTION FOR US AS THERE ARE 4-5 PEOPLE RIDING IN THE CAR AT ALL TIMES. WE REQUESTED A REPLACEMENT RENTAL OR LOANER CAR FOR THE TIME BEING FROM HONDA (CASE NO 04958635). EVEN AFTER A MONTH, THEY HAVE NOT MADE A DECISION ON THIS AND ALL OUR INQUIRIES HAVE FALLEN ON DEAF EARS - THEY ALWAYS TELL US TO WAIT UNTIL A CASE MANAGER HAS REVIEWED THE CASE AND DECIDED ON WHAT TO DO. THE REPRESENTATIVE REFUSES TO PUT THEIR SUPERVISOR OR CASE MANAGER ON THE PHONE. IT IS QUITE FRUSTRATING DEALING WITH HONDA ON THIS MATTER. MY FAMILY WILL LIKELY NEVER PURCHASE A HONDA VEHICLE AGAIN IN OUR LIVES.","products":[{"type":"Vehicle","productYear":"2007","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}