{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10901980,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/23/2016","dateComplaintFiled":"08/27/2016","vin":"2T1BU4EE4BC","components":"AIR BAGS","summary":"TAKATA RECALL: 8/27/2016     TOYOTA SAYS BOTH IN PRINT ON THE SAFERCAR.GOV SITE AND IN A CALL I RECENTLY MADE TO MANHATTAN BEACH TOYOTA THAT THERE IS CURRENTLY NO REMEDY FOR MY POTENTIALLY DEADLY TAKATA AIRBAGS AND THAT THEY HAVE NO IDEA WHEN THERE WILL BE A REMEDY AVAILABLE.      THIS RESPONSE IS COMPLETELY UNACCEPTABLE TO ME AND EXTREMELY IRRESPONSIBLE.   I WANT TO KNOW IN DETAIL WHAT STEPS TOYOTA IS TAKING TO DEVELOP A SOLUTION TO REPLACING MY DANGEROUS AIRBAG.   I WANT TO KNOW THE TIMELINE FOR REPLACING MY AIRBAG, OR AT LEAST AN ESTIMATE OF HOW LONG I WILL HAVE TO WAIT FOR A NEW AIRBAG.     I HAVE WORKED MANY YEARS IN A PROFESSIONAL RETAIL CORPORATE SETTING, AND I AM ABSOLUTELY CERTAIN THAT THE ANSWERS TO THESE TWO QUESTIONS ARE BEING DISCUSSED AND PLANNED AT TOYOTA.      IN ANY RETAIL BUSINESS, CUSTOMERS COME FIRST, AND I DESERVE TO HAVE THE BEST ANSWERS AVAILABLE AT THIS TIME.      HEARING NOTHING IS BREAKING MY TRUST IN TOYOTA.   WE HAVE PURCHASED 4 TOYOTAS OVER THE PAST TWENTY YEARS, AND WANT TO REMAIN LOYAL CUSTOMERS.BUT WE ARE BECOMING INCREASINGLY FRUSTRATED WITH TOYOTA'S LACK OF RESPONSE.       SINCERELY,  [XXX]    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"COROLLA","manufacturer":"Toyota Motor Corporation"}]}]}