{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10903288,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2016","dateComplaintFiled":"09/02/2016","vin":"5J6RE485X9L","components":"AIR BAGS","summary":"TAKATA RECALL- I RCVD THE LETTER FROM HONDA IN MARCH 2016, STATING PARTS WOULD BE AVAILABLE IN SUMMER 2016- CALLED MY DEALER BECAUSE I WASNT SURE I WOULD FEEL SAFE DRIVING A DEATHTRAP AROUND (I DECIDED I DIDN'T WANT TO LEAVE MY CAR AT THE DEALERSHIP FOR MONTHS). NOTHING WAS EVER MENTIONED TO ME THAT I HAD TO ORDER THE AIRBAG MYSELF. NOR DOES IT STATE SUCH IN THE LETTER. I CALLED MY DEALER IN THE MIDDLE OF SUMMER 2016 SINCE I HAD HEARD NOTHING- AND OF COURSE NO ONE ANSWERS IN THE SERVICE DEPARTMENT. A COUPLE WEEKS LATER MY SALESMAN CALLS TO CHECK IN ON ME (COURTESY CALL I SUPPOSE) AND I MENTIONED THE AIRBAG. HE TRANSFERS ME TO THE SERVICE DEPT WERE I AM INFORMED I WAS SUPPOSED TO ORDER THE AIRBAG AND THAT IS WHY I HAVE HEARD NOTHING. I HAVE NEVER DEALT WITH A RECALL BEFORE BUT CONSIDERING HOW SERIOUS THIS ONE IS- WHY ON EARTH WOULDNT THE PARTS JUST BE SHIPPED OUT AND CUSTOMERS CALLED TO COME IN AT THEIR EARLIEST CONVENIENCE? OR AT THE LEAST A COURTEOUS CALL BE MADE MONTHS AGO. I BOUGHT A HONDA BECAUSE THEY ARE SUPPOSED TO BE RELIABLE CARS. NOT SURE I WILL EVER BUY ONE AGAIN AFTER THIS MESS. MY DEALERSHIP IS KEELER HONDA, 1111 TROY SCHENECTADY RD, LATHAM NY 12110.","products":[{"type":"Vehicle","productYear":"2009","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}