{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10907645,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/19/2016","dateComplaintFiled":"09/19/2016","vin":"VIN2T3BF4DV","components":"SEAT BELTS","summary":"HERB CHAMBERS TOYOTA OF BOSTON 32 BRIGHTON AVENUE, BOSTON, MA 02134 (617) 787-1700 REFUSES TO SCHEDULE AN APPOINTMENT TO REMEDY THIS RECALL NOTICE. I CALLED TO REQUEST IT AND THEY TRANSFERRED ME TO SALES. AS SOON AS I SAID I WAS NOT INTERESTED IN PURCHASING A NEW VEHICLE AND SAID I WANTED TO SCHEDULE SERVICE FOR A RECALL REMEDY, THEY DISCONNECTED ME. WHEN I CALLED BACK, I HAD TO DESCRIBE AND RE-DESCRIBE THE PROBLEM OVER AND OVER AND THEY KEPT TRANSFERRING ME AROUND TO VARIOUS DEPARTMENTS, STATING THEY THEY WERE UNABLE TO FIGURE OUT HOW TO SCHEDULE THE RECALL REMEDY SERVICE. THEY KEPT INSISTING ON TRANSFERRING ME TO SALES, WHERE AGAIN THEY TRIED TO SELL ME A NEW VEHICLE AND DISCONNECTED ME WHEN I SAID I WAS NOT INTERESTED IN PURCHASING A NEW VEHICLE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}