{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10909548,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/31/2016","dateComplaintFiled":"09/25/2016","vin":"5TEUX42NX6Z","components":"STRUCTURE","summary":"01/22/15 TOYOTA DEALER APPLIED CORROSION-RESISTANT COMPOUND (CRC), TO FRAME OF 2006 TACOMA (MILEAGE 113835), A RECALL SERVICE. MARCH 2016, I DISCOVERED CRC PEELING/FLAKING OFF MANY PLACES ON THE FRAME. IT APPEARED CRC HAD BEEN APPLIED OVER RUST. 4/12/16 WE ASKED DEALER TO INSPECT CRC DURING UPCOMING RECALL SERVICE FOR LEAF SPRING ASSEMBLIES. THESE WERE REPLACED 06/23/16 (MILEAGE 138878). INVOICE READS, 'PLEASE NOTE: CRC ON FRAME IS PEELING OFF'. DEALER ADVISED CALLING TOYOTA CUSTOMER EXPERIENCE CENTER. 06/24/16 TOYOTA CREATED CASE COMPLAINT #1606240431.  THEY NOTIFIED US 6/27/16 THAT THE CRC CAMPAIGN HAD ENDED AND THERE WAS NO REMEDY.    08/01/16, PROPRIETOR OF A LOCAL GARAGE, IN BUSINESS SINCE 1955, EVALUATED. HE WAS AWARE OF THE RECALL, HAD WORKED ON OTHER RECALLED TRUCKS AND SAID THIS WAS THE WORST HE HAD SEEN. HE THOUGHT CRC HAD BEEN APPLIED TO COVER UP RUST. HE RECOMMENDED SAND BLASTING AND RE-APPLYING RUST PROTECTANT SOON BEFORE RUST CAUSES A SERIOUS SAFETY ISSUE.     08/11/16, OWNER OF A BODY SHOP EVALUATED AND SAID IT WOULD BE DIFFICULT IF NOT IMPOSSIBLE TO REMOVE THE RUST. HE WAS SURPRISED THE DEALER HAD NOT REPLACED THE FRAME, SINCE HE WAS AWARE OF MANY FRAMES BEING REPLACED BY ANOTHER DEALER 40 MILES AWAY.     BOTH PROFESSIONALS NOTED BUBBLING &/OR BUCKLING FRAME METAL DUE TO RUST AND SAID THIS WILL EVENTUALLY BECOME A VERY SERIOUS SAFETY ISSUE. 8/31/16, I CONTACTED TOYOTA CUSTOMER EXPERIENCE CENTER TO SHARE PROFESSIONAL OPINIONS. THE SUPERVISOR SAID TOYOTA WOULD DO NOTHING AND WOULD ASSUME NO LIABILITY FOR PROPERTY DAMAGE, INJURY OR DEATH IF THE RUSTED FRAME BREAKS AND CAUSES AN ACCIDENT. I SAID THIS WAS UNACCEPTABLE AND REPEATEDLY ASKED TO SPEAK WITH HER MANAGER. SHE SAID SHE DID NOT HAVE A MANAGER AND SHE TERMINATED MY CALL. TOYOTA'S FAILED REMEDY LEAVES US WITH THE INITIAL RECALL PROBLEM AND SAFETY CONCERN.","products":[{"type":"Vehicle","productYear":"2006","productMake":"TOYOTA","productModel":"TACOMA","manufacturer":"Toyota Motor Corporation"}]}]}