{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10910985,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2015","dateComplaintFiled":"10/01/2016","vin":"1C4PJLCS6FW","components":"POWER TRAIN","summary":"AT TIMES, THE TRANSMISSION WOULD SHIFT SO HARD THAT IT FELT LIKE I HAD BEEN HIT FROM THE REAR.  THEY HAD AN ALERT ABOUT A COMPUTER PROBLEM.  AS I DROVE HOME, IT DID IT AGAIN.  I TOOK IT TO A DIFFERENT DEALER TO SEE IF THEY WOULD HAVE ANY LUCK.  IT SEEMED TO FIX THE PROBLEM FOR A WHILE.  THE HARD SHIFTING INCIDENTS WERE GREATLY REDUCED.  THEN WHILE DRIVING HOME FROM HIGHLAND, I NOTICED SOME HESITATION IN THE SHIFTING.  A FEW BLOCKS FROM MY HOUSE, THE ENGINE LIGHT TURNED ON AND AN ALERT TO SERVICE THE TRANSMISSION CAME ON.  JUST BEFORE I PULLED ON TO MY STREET I FELT AND HEARD THREE LOUD BANGS THAT AGAIN MADE THE CAR JERK LIKE IT HAD BEEN HIT FROM THE REAR.  AS I TOOK OFF FROM A STOP, IT FELT LIKE THE TRANSMISSION WAS SLIPPING.  IT JUST WOULDN'T GO.  I PULLED INTO THE DRIVEWAY AND WHEN I GOT OUT OF THE CAR, I NOTICED AN ODOR LIKE BURNT OIL.  I CALLED ROYAL GATE AND WAS TOLD TO BRING IT IN.  TRIP NUMBER 4 FOR THE TRANSMISSION.  NO PROBLEMS ON THE WAY THERE.  A WEEK LATER, I GOT MY CAR BACK.  AGAIN, I WAS TOLD THAT IT WAS A COMPUTER PROBLEM.  I GOT HOME AND WHEN I WAS BACKING INTO THE DRIVEWAY, I HEARD AND FELT ANOTHER BANG. I CALLED ROYAL GATE AGAIN.  I WAS TOLD THAT THEY ARE HAVING PROBLEMS WITH THE NINE SPEED TRANSMISSION.  THEN WHILE ON MY WAY BACK FROM AN APPOINTMENT, THERE WAS MORE SLIPPING.  ON 10-01-16, I PICKED UP MY CAR FOR THE SIXTH TIME.  THEY COULDN'T FIND ANYTHING WRONG WITH IT.  I ASKED TO SPEAK WITH THE STORE MANAGER.  WHILE WAITING, ONE OF THE SALES PEOPLE ASKED ME WHAT I NEEDED.  I TOLD HIM THAT I WAS PICKING UP MY JEEP CHEROKEE FOR THE SIXTH TIME.  HE LAUGHED AND SAID, 'TRANSMISSION?'  THE MANAGER WAS TOO BUSY TO TALK TO ME.  HE WAS IN THE MIDDLE OF A DEAL. THE LAST TIME THAT I BROUGHT THE CAR IN, TWO OF THE SERVICE PEOPLE WITNESSED ALL OF THE PROBLEMS THAT I BROUGHT IT IN FOR. NOW ALL OF A SUDDEN, NO ONE CAN FIND THE PROBLEM.","products":[{"type":"Vehicle","productYear":"2015","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}