{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10914432,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/07/2016","dateComplaintFiled":"10/07/2016","vin":"ZACCJABT2FP","components":"ELECTRICAL SYSTEM","summary":"CASE #: [XXX]  VIN: [XXX]  VEHICLE DESCRIPTION: CHRYSLER ASPEN LIMITED 4X2 SPORT UTILITY 4-DOOR    GOOD MORNING - I DROPPED MY CAR OFF TO BE SERVICED YESTERDAY FOR THE CLAIM AS ADVISED AFTER WORK YESTERDAY. I WAS GIVEN A JEEP RENEGADE AS A LOANER. WHY WAS I NOT ABLE TO GET THE KEY OUT OF THE IGNITION LAST NIGHT. AFTER TRYING SEVERAL TIMES AND AFTER SPEAKING WITH CHRYSLER SALES REP [XXX] WHO WAS VERY HELPFUL. HE ADVISED IF THE CAR WAS IN A SAFE PLACE TO LEAVE THE WINDOW DOWN. THE CAR WAS IN MY GARAGE. I DROVE IT BACK TO THE STATELINE CHRYSLER AND AFTER EXPLAINING THE SITUATION, AND AFTER DOUBLE CHECKING THE SITUATION, QUAN OR QUAL W/ STATELINE CHRYSLER NOT [XXX] WERE ABLE TO GET THE KEY OUT OF THE IGNITION EITHER. I WAS AN HOUR AN A HALF LATE FOR WORK DUE TO THIS SITUATION. I DID NOT WANT TO KEEP A CAR AND BE STUCK ANY LONGER WITH THIS SITUATION. I WAS ADVISED BY THE STATELINE REP THAT CUSTOMERS HAVE CALLED WITH COMPLAINTS THAT THEY ARE UNABLE TO GET THE KEY OUT OF THE IGNITION. THIS WAS ONLY A LOANER CAR FOR ME ...ANOTHER CHRYSLER ISSUE.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"2015","productMake":"JEEP","productModel":"RENEGADE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}