{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10914904,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2016","dateComplaintFiled":"10/08/2016","vin":"","components":"STRUCTURE","summary":"READ ABOUT RECALL OF SIDE DOORS OPENING WHILE DRIVING IN NEWSPAPER 2 MOS AGO AND CALLED FORD. WAS LIED TO AND TOLD MY VEHICLE WAS NOT ONE OF THE ONES BEING RECALLED. TODAY GOT A RECALL NOTICE FROM FORD IN THE MAIL. WHY WASN'T I TOLD ABOUT THIS WHEN I CALLED THEM?  FORD HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. (\"FORD PROVIDED THE GENERAL REIMBURSEMENT PLAN FOR THE COST OF REMEDIES PAID FOR BY VEHICLE OWNERS PRIOR TO NOTIFICATION OF A SAFETY RECALL TO THE AGENCY IN \"FEBRUARY 2015\". THE ENDING DATE FOR REIMBURSEMENT ELIGIBILITY IS OCTOBER 31, 2016.) SO, THEY WAITED 1 1/2 YEARS KNOWING THE PROBLEM BUT IS GIVING PEOPLE ONLY 3 WEEKS FOR REIMBURSEMENT--NOT ACCEPTABLE.  THEN, THE PART WILL NOT BE AVAILABLE UNTIL THE SECOND QUARTER OF 2017!! (CERTAINLY NOT A TIMELY REMEDY) SO I HAVE TO DRIVE AROUND FOR AT LEAST 9 MONTHS WILL A POTENTIALLY FATAL SAFETY ISSUE.  I HAD INITIALLY CALLED FORD BECAUSE I WAS CONTEMPLATING A LONG CAR TRIP, WHICH IS MOSTLY ON HIGHWAYS. A DOOR OPENING ON ITS OWN WHEN ONE IS DRIVING AT 60-70 MPH IS NOT AN OPTION. HAVE HAD TO CANCEL THE TRIP AS FORD WILL NOT GIVE ME A LOANER FOR 9 MONTHS!    P.S. THE LETTER INCLUDED A REFERENCE TO GO TO WWW.SAFERCAR.GOV REFERENCE NHTSA SAFETY RECALL 16V-643.  I TRIED IT AND YOUR SITE STATED \"SORRY, NO RESULTS FOUND FOR NHTSA SAFETY RECALL 16V-643.\"  SOMETHING IS OBVIOUSLY NOT WORKING AT YOUR END.","products":[{"type":"Vehicle","productYear":"2015","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]}]}