{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10915033,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2016","dateComplaintFiled":"10/10/2016","vin":"1FMCU0D72AK","components":"POWER TRAIN","summary":"TRANSMISSION - CENTER SUPPORT SNAP RING FAILURE AT 47,774 MILES ON VEHICLE. WHILE PARKED ATTEMPTING TO SHIFT FROM \"PARK\" TO \"DRIVE\" VERY LOUD CLUNKING SOUND UNDER VEHICLE AT SHIFTER/CENTER CONSOLE.  VEHICLE WAS INSPECTED 8/2016 ALL FLUIDS TOPPED OFF AT DEALER.  A FEW DAYS AGO HEARD LOUD CLUNKING SOUND - CHECKED TRANSMISSION FLUID \"NONE\" COMPLETELY EMPTY (NO LEAKING ON GROUND) FILLED TRANSMISSION FLUID - SAME SOUND - IMMEDIATELY TOOK TO DEALER.  DEALER ADVISED CENTER SUPPORT SNAP RING FAILED - INSTRUCTED ME TO CALL FORD DIRECTLY REFERENCE \"FORD SPECIAL SERVICE MESSAGE #22547\" AS THIS IS A \"KNOWN DEFECT WITH THIS VEHICLE\".  CALLED FORD DIRECTLY - CASE NUMBER WAS OPENED BUT NO OFFER TO ASSIST WITH TRANSMISSION REPLACEMENT.   DEALER QUOTED $4,500 TO REPLACE TRANSMISSION $2,600 FOR REPAIR (REPAIR IS ONLY GUARANTEED FOR 2 YEARS) REPLACEMENT IS GUARANTEED FOR 3 YEARS.  THANKS FOR NOTHING FORD!","products":[{"type":"Vehicle","productYear":"2010","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}