{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10923931,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/02/2016","dateComplaintFiled":"11/02/2016","vin":"2HJYK16307H","components":"AIR BAGS","summary":"I RECEIVED A TAKATA RECALL NOTICE FOR DEFECTIVE DRIVER'S AND PASSENGER AIR BAGS.  I CONTACTED MY LOCAL DEALER, OCEAN HONDA, IN APRIL 2016 TO GET THE AIR BAGS REPLACED AND WAS ADVISED OF AN ALTERNATE TRANSPORTATION OPTION.  THE DEALER INFORMED ME THAT I WOULD NOT BE PROVIDED AN EQUIVALENT VEHICLE, BUT RATHER $35 PER DAY WHICH WOULD ALLOW ME TO COVER THE COST OF A COMPACT CAR.  I EXPLAINED I WORKED CONSTRUCTION AND NEEDED MY TRUCK FOR MY JOB. THE DEALER ADVISED ME TO CONTACT THE NUMBER ON MY RECALL NOTICE.  I CALLED THE NUMBER ON MY RECALL NOTICE AND REQUESTED AN ALTERNATE TRANSPORTATION EQUIVALENT TO MY HONDA PICKUP ON APRIL 2, 2016 AND CASE # 04574876 WAS OPENED.  I WAS ADVISED I WOULD BE CONTACTED WITH A DECISION.  I NEVER WAS.  FROM APRIL 2016 TO THE PRESENT, I TOOK MY CAR TO OCEAN HONDA FOR ROUTINE SERVICE MULTIPLE TIMES AND REQUESTED THE STATUS OF THE TAKATA RECALL.  EACH TIME I REQUESTED STATUS, I WAS ADVISED THE PARTS WERE ON BACK ORDER.  I TOOK MY CAR IN A FEW WEEKS AGO AND VERY ADVISED THE PARTS WERE STILL ON BACK ORDER.  I CONTACTED HONDA AGAIN TODAY, NOVEMBER 2, 2016, TO FIND OUT THE STATUS OF MY REPLACEMENT PARTS AND ALTERNATE TRANSPORTATION REQUEST AND WAS ADVISED THE PARTS WERE AVAILABLE, BUT NO DECISION WAS MADE ON MY ALTERNATE TRANSPORTATION REQUEST.  IT HAS BEEN SEVEN MONTHS SINCE MY INITIAL REQUEST AND I HAVE BEEN PUTTING MY OWN WELL BEING AT RISK DRIVING AN UNSAFE VEHICLE WITH NO EXPLANATION AS TO WHY THE PARTS HAVE NOT BEEN REPLACED OR WHY HONDA WOULD NOT CONSIDER MY SPECIAL CIRCUMSTANCES OF ALTERNATE TRANSPORTATION.  I BELIEVE AMERICAN HONDA HAS FAILED TO REMEDY THE DEFECT IN MY VEHICLE AND TO ACCOMMODATE MY SPECIAL ALTERNATE TRANSPORTATION REQUEST WITHIN A REASONABLE PERIOD OF TIME (60 DAYS FROM THE DATE I FIRST CONTACTED MY DEALER FOR A REPAIR APPOINTMENT) AND AM; THEREFORE, LODGING A FORMAL COMPLAINT TO TRY TO BRING THIS MATTER TO A CLOSE.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]}]}