{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10925918,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/15/2010","dateComplaintFiled":"11/14/2016","vin":"1FMZU34EXXU","components":"ENGINE","summary":"THE SINGLE OVERHEAD CAMSHAFT (SOHC) V6 ENGINE MAY HAVE AS MANY AS FOUR TIMING CHAINS WITH ASSOCIATED TENSIONERS AND GUIDES. I HAVE BEEN RECEIVING A RATTLING SOUND FROM MY ENGINE FOR YEARS AND IT USE TO COME AND GO, BUT NOW IT HAS GOTTEN WORST. I HAD NOTIFIED FORD MOTORS CORP., ABOUT THIS PROBLEM BACK ON 6-30-10 AND DIDN'T GET ANY HELP ON THIS MATTER, THE PERSON I SPOKE WITH TOLD ME THAT MY VIN# WASN'T COVERED.  I RECENTLY FOUND THREE DOCUMENTS ON THIS PROBLEM, WITH A NHTSA # ON EACH DOCUMENT. ITEM NUMBER #630022, #620173 AND ARTICLE # 02-7-6. I HAVE ALSO BEEN BY A LOCAL DEALERSHIP AND WAS TOLD THE SAME. I WOULD LIKE TO KNOW IF THE FORD DEALERSHIP IS RESPONSIBLE FOR FIXING THIS PROBLEM. I WOULD LIKE TO HAVE MY VEHICLE FIXED, AND IS HOPING TO CAN HELP.","products":[{"type":"Vehicle","productYear":"1999","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}