{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10927271,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/13/2016","dateComplaintFiled":"11/21/2016","vin":"1FAHP3F23CL","components":"LATCHES/LOCKS/LINKAGES","summary":"TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LATCH FAILED, WHICH CAUSED THE DOOR TO SWING OPEN WITHOUT WARNING. IN ADDITION, THE DRIVER'S SIDE DOOR FAILED TO PROPERLY CLOSE AND THE LATCH ALSO FAILED. THE TWO LATCHES WERE REPLACED BY A REPAIR SHOP. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LINKS/LOCKS/LATCHES), BUT THE PARTS WERE NOT AVAILABLE. THE DEALER EXTENDED THE COURTESY OF A LOANER VEHICLE, BUT THE MANUFACTURER REFUSED TO APPROVE THE LOANER VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.","products":[{"type":"Vehicle","productYear":"2012","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}