{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10929893,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2016","dateComplaintFiled":"12/05/2016","vin":"1ZVFT80N975","components":"AIR BAGS","summary":"\"TAKATA RECALL\"  WE GOT A RECALL NOTICE ABOUT DRIVER SIDE AIRBAG MADE APPOINTMENT WITH LOCAL DEALER TO HAVE IT  FIXED WHEN GOT TO APPOINTMENT DEALER SAID RECALL HAD ALREADY BEEN SERVICED A MONTH PRIOR AT MOUNTAINEER AUTOMOTIVE IN BECKLEY WV WHICH WAS FALSE BECAUSE THE CAR HAD BEEN IN OUR POSSESSION AT THAT TIME AND NOT IN WV .MY DEALER CHECKED AIRBAG TO SEE IF IT HAD BEEN CHANGED IT WAS STILL THE OLD AIRBAG .THEY WILL NOT FIX IT BEINGS THE VIN SHOWS IT HAS ALREADY BEEN SERVICED. I HAVE BEEN GETTING THE RUN AROUND FROM MOUNTAINEER  AUTOMOTIVE  BECKLEY WV FOR MONTHS NOW..THEY SAY THEY HAVE TO DO AN APPEAL IM SURE THESE THINGS TAKE TIME.. BUT WE ARE GOING ON OUR 4TH MONTH NOW I HAD MADE NUMEROUS CALLS LEFT SEVERAL MESSAGES  WITH VERY LITTLE HELP..I HAVE A CAR WE NEED BADLY AND A WIFE THAT IS SCARED TO DRIVE IT.DONT KNOW WHAT TO DO OR WHERE TO GO HAVE CALLED FORD CUSTOMER RELATIONSHIP CENTER .VERY FRIENDLY BUT NO HELP THEY ALSO CALLED MOUNTAINEER AUTOMOTIVE SEVERAL TIMES WITH NOT CALL BACK .THEN I WAS GETTING NO CALL BACK FROM FORD.ANY HELP WOULD BE VERY MUCH APPRECIATED...  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]}]}