{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10939680,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2017","dateComplaintFiled":"01/04/2017","vin":"2C8GP54L75R","components":"AIR BAGS","summary":"I HAVE A AIRBAG WARNING LIGHT ON MY DASH, I FOUND OUT THAT THERE WAS A \"SAFETY IMPROVEMENT CAMPAIGN\"  J-38 AND X-26, NHTSA CAMPAIGN ID NUMBER: 10V008000, NHTSA ACTION NUMBER: RQ09003. I WENT TO MY LOCAL DEALER   ( ROBERT LOEHR ) IN CARTERSVILLE GA AND WAS TOLD THAT MY VAN WAS NOT COVERED UNDER THIS \"SAFETY IMPROVEMENT CAMPAIGN\" BECAUSE MY VIN WAS NOT PART OF THE CAMPAIGN THAT I WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR. I THEN CALLED CHRYSLER AND SPOKE TO TORIE AND SHE SAID THAT IT WAS ONLY FOR VEHICLE IN THE \"SALT BELT\" BUT MY VAN'S VIN WAS BUILT IN THE SAME TIME FRAME AS THE DEFECTIVE PART BUT BECAUSE MY VAN VIN WAS NOT PART OF THE CAMPAIGN SHE WOULD HAVE TO HAVE ME TALK TO SOMEONE IN CUSTOMER SERVICE. I SPOKE TO EMILY AND SHE STATED THAT BECAUSE MY VIN WAS NOT PART OF THE CAMPAIGN I WOULD HAVE TO PAY OUT OF POCKET. I THEN SPOKE TO HER SUPERVISOR MIKE AND TOLD ME THE SAME THING BUT THAT AFTER I GOT THE REPAIRS MADE TO CONTACT THEM TO SEE IF I WAS ELIGIBLE FOR AN REIMBURSEMENT. IT SOUNDS TO ME THAT CHRYSLER KNOWS THERE IS A PROBLEM WITH THIS SENSOR BUT THEY ONLY WANT  TO REPLACE THE ONES WHERE THERE IT SNOW AND THEY SALT THE ROADS. I LIVE IN NORTH GEORGIA AND WE HAVE SNOW AND THEY SALT THE ROAD PLUS WHAT ABOUT PEOPLE THAT TRAVEL INTO AREA (LIKE ME) WHERE IT SNOWS AND THEY USE SALT. CHRYSLER KNOWS THERE IS A PROBLEM WITH THIS PART AND SHOULD REPLACE IT NO MATTER WHERE LIVE. IN THE LETTER CHRYSLER SENT TO NHTSA THEY STATE \" HOWEVER, CHRYSLER HAS INFORMED NHTSA THAT IT WILL PROVIDE THE MODIFICATIONS DESCRIBED ABOVE AT NO COST\" BUT YET THEY WANT ME TO PAY OUT OF POCKET FOR REPAIRS ON THEIR DEFECTIVE PART. I FEEL THIS SHOULD BE \"UNDER THE SAFETY ACT\" BECAUSE CHRYSLER KNOWS THERE IS A SAFETY PROBLEM WITH MY VEHICLE BUT REFUSE TO COVER IT UNDER THEIR \"SAFETY IMPROVEMENT CAMPAIGN\".  *TR","products":[{"type":"Vehicle","productYear":"2005","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}