{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10945862,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/17/2017","dateComplaintFiled":"01/17/2017","vin":"4M2CU81128K","components":"STEERING","summary":"STEERING WENT OUT AT 95,000 MILES ON MY DAUGHTER'S 2008 MERCURY MARINER.  WE WERE LUCKY THAT SHE OR NO ONE ELSE WAS KILLED OR SERIOUSLY INJURED BECAUSE THE WEATHER WAS BAD AND THE ROADS WERE ICY.  SHE STATES THAT SHE COULD BARELY TURN THE WHEEL AND IT TOOK ALL SHE HAD TO TURN AFTER IT WENT OUT, AND, IT SEEMED TO GET EVEN WORSE WHEN SHE STOPPED, SHUT IT OFF AND TURNED IT BACK ON.  I ASSUME IT IS A RECURRING ISSUE FROM THE RECALL THAT WAS PERFORMED ON THE VEHICLE BACK IN 2015.  I JUST CALLED FORD CUSTOMER SERVICE AND THEY STATE THAT BECAUSE THE RECALL WAS ALREADY PERFORMED, THEY CAN CONFIRM THAT IT WILL NOT BE COVERED.  THEY RECOMMENDED THAT I TAKE IT TO A FORD DEALER FOR DIAGNOSIS AND REPAIR FOR A FEE.  THE BIGGER ISSUE THAN COST IN MY OPINION IS THE LINGERING SAFETY HAZARD THAT STILL EXISTS.  THE COMPONENT FAILED ABOUT A MONTH SHY OF 2 YEARS AFTER THE UPDATE, HOWEVER, AS FAR AS FORD IS CONCERNED, THE ISSUE HAS BEEN RESOLVED.  SOMEONE COULD CRASH AND DIE BECAUSE OF THIS KNOWN ISSUE.  IS FORD NOT CONCERNED?  HOW CAN THEY SLEEP AT NIGHT KNOWING HUNDREDS OF THOUSANDS OF PEOPLE (LIKE MY DAUGHTER) ARE AT RISK.  IN MY OPINION, IT IS COMPLETELY UNREASONABLE TO NOT CONDUCT ANOTHER RECALL FOR THE SAFETY OF THEIR CUSTOMERS.  SOMEONE WITH MONEY NEEDS TO GET AFTER THEM WITH A LAWSUIT.","products":[{"type":"Vehicle","productYear":"2008","productMake":"MERCURY","productModel":"MARINER","manufacturer":"Ford Motor Company"}]}]}