{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10947780,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/24/2017","dateComplaintFiled":"01/26/2017","vin":"","components":"AIR BAGS","summary":"IT HAS NOT DEPLOYED YET, BUT TOLD NOT TO DRIVE AND THEN TOLD DONT HAVE ANYONE IN FRONT SEAT, IM SO CONFUSED, AND SO SCARED, AND HAVE ANXIETY. I WAS MAILED THE TAKATA RECALL LETTER FROM THE TOYOTA MAUFACTUERER. I CALLED IMMEDIATELY TO INQUIRE SINCE THE LETTER STATED DO NOT PLACE ANYONE IN YOUR FRONT SEAT. I WAS TOLD THEY DID NOT HAVE A REMEDY FOR THE RECALL, AND DID NOT KNOW WHEN THEY WOULD. I ASKED WHAT AM I SUPPOSED TO DO SINCE I HAVE 3 CHILDREN AND I MUST GET TO WORK. I WAS GIVEN A CLAIM NUMBER AND TOLD A CSR WOULD CALL IN TWO BUSINESS DAYS. NO ONE CALLED SO I CALLED AGAIN. I WAS TOLD SOMEONE SHOULDVE CALLED ME, NONE THE LESS WAS INFORMED I COULD GET A LOANER VEHICLE UNTIL THE RECALL WAS ADDRESSED. I STATED TO THE CSR HOW WILL THAT WORK IF YOU DONT KNOW WHEN A PART WILL BE MADE AND YOU DONT KNOW HOW LONG ILL BE WITHOUT A CAR. SINCE NO ONE CALLED ME I CALLED THE JIM WHITE TOYOTA DEALERS SERVICE DEPT. AND WAS TOLD AT FIRST THEY HAD NO LOANER CARS, THEN WAS PLACED ON HOLD, REP SAID WE DO HAVE A LOANER BUT NOT TIL FEB 1, 2017. I SAID YOUVE GOT TO BE KIDDING ME.I EXPRESSED MY CONCERNS AND FRUSTRATIONS AND HOW UNFAIR THIS IS TO HAVE A VEHICLE I PAY A CAR NOTE FOR THATS NOT SAFE TO DRIVE AND IN THE EVENT I GET A LOANER I HAVE TO STILL PAY FOR A PARKED CAR ALONG WITH INSURANCE, AND I WOULD HAVE TO INSURE THE LOANER VEHICLE. SO UNACCEPTABLE. I CALLED THE TOYOTA DEALER TO SEE IF THEY WILL TAKE CAR BACK, TRADE IN, OR BUY BACK. I AM TO GO IN FRIDAY TO SEE IF THIS IS POSSIBLE. I AM VERY FRUSTRATED AND DISAPPOINTED IN THE LACK OF EMPATHY WHEN ITIS PERTAINING TO SOMEONES SAFETY AND THEIR CHILDRENS SAFETY.","products":[{"type":"Vehicle","productYear":"2010","productMake":"TOYOTA","productModel":"COROLLA","manufacturer":"Toyota Motor Corporation"}]}]}