{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10948103,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2017","dateComplaintFiled":"01/28/2017","vin":"WA1CFAFP5BA","components":"ENGINE","summary":"I HAVE BEEN TREATED SO BADLY THAT I WILL NEVER BUY ANOTHER AUDI.  THE MANAGER HAS TERRIBLE LEADERSHIP OF THE DEALERSHIP AND MY SERVICE EXPERIENCE WAS A ABSOLUTE DISASTER. I HAVE BEEN A LOYAL CUSTOMER SINCE I PURCHASED BY Q5 (NEVER MISSED A SERVICE APPOINTMENT AND ALWAYS DID IT AT THE DEALERSHIP). THE ENGINE HAS LEAKED OIL THE ENTIRE TIME.  3 YEARS AGO AUDI REPLACED THE PISTONS DUE TO A DESIGN DEFECT (THEY PAID FOR IT).  4 DAYS BEFORE MY REGULARLY SCHEDULED SERVICE APPOINTMENT MY ENGINE DIED WHILE DRIVING IT HOME FROM WORK THROUGH A RESIDENTIAL NEIGHBORHOOD. I HAD A HALF-MILE WARNING SOMETHING WAS WRONG WHEN THE ENGINE STARTED SPUTTERING. IF I DID NOT HAVE MY FOOT ON THE GAS, THE ENGINE WOULD STALL.  WHEN I GOT IT INTO MY DRIVEWAY AND TURNED IT OFF IT WOULD NOT RESTART.  AFTER 4-5 ATTEMPTS, THE ENGINE WOULD NOT TURNOVER.  SO I HAD TO TOW MY CAR TO THE DEALERSHIP FOR ASSESSMENT.  THE NEXT DAY THEY TELL ME ENGINE CAR WAS WORTHLESS AND THAT I MUST PUT IN A NEW ENGINE FOR $11,000.  THEY SAID THEY HAVE SEEN ENGINES FAIL AROUND 105,000.  MINE HAS 107,000.  I ASKED WHY THEY DID NOT ALERT ME TO THIS RISK AS I WOULD HAVE BROUGHT THE CAR IN SOONER. I ARGUED BACK UNTIL THEY REDUCED THE PRICE TO $6,300 FOR NEW ENGINE ON A 6 YEAR OLD CAR, AND THEY WOULD OFFER ME $8,500 TO TRADE IT IN ON A NEW ONE. I DO NOT HAVE $6,300 TO DO INVEST. BESIDES, THE ENGINE IN THE Q5 HAS HAD ISSUES SINCE I PURCHASED IT AS A PRE-CERTIFIED VEHICLE IN 2011. I AM A SINGLE MOM, AND I HAVE HAD TO RENT A CAR ON MY OWN FOR THE LAST 2 WEEKS, WHILE THE SERVICE DEPARTMENT \"ASSESSED\" THE ENGINE ISSUE. TODAY I FINALLY GAVE UP AND I ARRANGED FOR MY Q5 TO BE TOWED TO A SALVAGE YARD. IF AUDI WOULD HAVE WORKED WITH ME ON ALERTING ME TO POSSIBLE ENGINE FAILURE ISSUE AT 105,000 MILES; SUGGESTED FIXING MY CAR SOONER; OFFERING ME A LOANER DURING THIS PROCESS; OR A BETTER TRADE IN VALUE -- I WOULD HAVE BOUGHT ANOTHER AUDI.","products":[{"type":"Vehicle","productYear":"2011","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]}]}