{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10949039,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2016","dateComplaintFiled":"02/02/2017","vin":"1FMCU95EUD2","components":"SERVICE BRAKES","summary":"MY FORD HAS ONLY 3200 MILES PURCHASED 01/28/2015. THE DEALER SET THE BACK BRAKE ROTORS NEEDED TO MACHINED DOWN. I DID NOT AGREE AND DEMANDED NEW ROTORS BE INSTALLED DUE TO MY BUMPER TO BUMPER WARRANTY 3 YEARS OR 36,000 MILES. THE FORD DEALER REFUSED SAID THIS IS NOT FORD'S POLICY. DEALER SAID MAYBE I DO NOT DRIVE IT ENOUGH. I SAID THAN WHY AREN'T THE FRONT ROTORS THE SAME WAY.  THIS FORD DEALER WAS HOFFMAN FORD IN HARRISBURG PA. I WENT TO ANOTHER DEALER AND HAD A DISCUSSION ABOUT MY BRAKE ROTOR PROBLEM. THAT DEALER STATED THAT MANY OF THE PARTS ARE MANUFACTURED OVERSEAS AND SOMETIMES THE ROTORS ARE NOT HARDENED ENOUGH. TO SATISFY THE CUSTOMER THEY WOULD HAVE PUT NEW ROTORS ON THE VEHICLE.   MY CONCERNED IS A POSSIBLE RECALL SHOULD BE MADE ON THESE VEHICLES DUE TO A POSSIBLE SAFETY ISSUE  I AM DEMANDING MY FORD ESCAPE HAVE NEW ROTORS ON THE REAR OF THE VEHICLE DUE  TO LOW MILEAGE OF ONLY 3,200 MILES WHEN THE CAR WAS TAKEN INTO THE DEALERSHIP  BECAUSE I TOLD THEM THE ROTORS ARE MOST LIKELY TOO SOFT AND THAT IS CAUSING THE PROBLEM. AGAIN, THEY REFUSED AND MACHINED THE ROTORS DOWN NOW I HAVE THE SAME PROBLEM WITH THE ROTORS. I ALSO ASKED THEM TO REPLACE THE BRAKE PADS BUT THEY REFUSED.  ANY VEHICLE REPAIR SHOP KNOWS IF YOU MACHINE THE ROTORS YOU ALSO NEED TO REPLACE THE BRAKE PADS.  I CONSIDER THIS A MAJOR SAFETY VIOLATION AND I ALSO WANT TO FILE A COMPLAINT AGAINST  HOFFMAN FORD DEALERSHIP FOR FAILURE  TO FOLLOW FORDS WARRANTY WORK. I BELIEVE CUSTOMERS ALL OVER THE COUNTRY ARE HAVING THE SAME ISSUE BUT FORD IS COVERING UP  THE SOFT ROTOR PROBLEM DUE TO COST OF REPLACEMENT,  YOU CAN CONTACT ME AT *** *******.  THE PROBLEM WAS HEAR BY A PASSENGER IN THE BACK SEAT AS I WAS DRIVING FROM PITTSBURGH PA TO HARRISBURG PA, THE VEHICLE WAS IN MOTION.  *TR","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}