{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10955100,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/15/2017","dateComplaintFiled":"02/16/2017","vin":"1N4AL21E99C","components":"ELECTRICAL SYSTEM","summary":"WHEN I LEFT THE OFFICE TO START MY CAR YESTERDAY EVENING ON 2/15/2017, I USED MY KEY FOB TO REMOTELY UNLOCK MY PARKED 2009 NISSAN ALTIMA. UPON ENTERING THE VEHICLE AND DEPRESSING THE BRAKE THOUGH, THE PUSH BUTTON IGNITION DID NOTHING. THE CAR DID NOT START, NOR WOULD IT SWITCH TO ACCESSORY MODE.    ON THE DASH CLUSTER, AN AMBER COLORED \"KEY\" LIGHT LIT UP. THE PUSH BUTTON IGNITION GLOWED ORANGE WHILE THE RING AROUND IT SAID \"LOCK;\" NOTHING SEEMED TO ALLOW THE CAR TO START. IT WAS AS IF THE KEY FOB WAS NOT RECOGNIZED BY THE CAR. EVEN THOUGH I WAS REPEATEDLY ABLE TO LOCK AND UNLOCK THE DOORS REMOTELY FROM OUTSIDE THE VEHICLE (THE CR2025 BATTERY INSIDE WAS NOT DEAD...) AND THE INTERIOR LIGHTS WOULD WORK (THE CAR BATTERY WAS NOT DEAD EITHER...), THE CAR REFUSED TO START.    I CONSULTED THE MANUAL AND VERIFIED THAT THE KEY FOB WAS INSERTED CORRECTLY INTO THE SLOT TO THE LEFT OF THE STEERING COLUMN - STILL, THE CAR REFUSED TO START. I CALLED AAA TO REQUEST A TOW SINCE NOTHING SEEMED TO LET ME START THE CAR.      FOR THE NEXT HOUR AND A HALF I SAT IN BELOW-FREEZING TEMPERATURES WHILE I WAITED FOR THE TOW TRUCK I CALLED FOR TO ARRIVE.     MY CAR WAS TOWED TO THE DEALERSHIP WHERE IT WAS ORIGINALLY PURCHASED. MY SPOUSE MET ME AT THE DEALERSHIP WITH THE OTHER KEY FOB SO WE COULD TEST WHETHER MY KEY WAS THE ONLY AFFECTED FOB; UNFORTUNATELY, THE OTHER KEY FOB DID NOT ALLOW THE CAR TO START EITHER. AFTER SEARCHING ONLINE, OTHERS HAVE BEEN STRANDED TOO: HTTPS://2009NISSANALTIMARECALL.WORDPRESS.COM/2013/04/08/VICTORY-2009-NISSAN-ALTIMA-STEERING-LOCK-VOLUNTARY-RECALL/    WHILE AT THE DEALERSHIP, THE SERVICE ADVISOR TOLD ME SHE HAD SEEN MANY SIMILAR FAILURES ON OTHER 2009 ALTIMAS - SHE ALSO TOLD ME IT COULD NOT BE DRIVEN UNLESS IT WAS FIXED FOR $1,200.    NISSAN'S CARLOS GHOSN LEFT ME STRANDED WITH A BROKEN VEHICLE AND I AM NOT A HAPPY CUSTOMER... I WOULD NEVER BUY ANOTHER NISSAN AGAIN.","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"ALTIMA","manufacturer":"Nissan North America, Inc."}]}]}