{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10959958,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/10/2017","dateComplaintFiled":"03/10/2017","vin":"1ZVBP8EM4C5","components":"AIR BAGS","summary":"I HAVE CALLED SEVERAL FORD DEALERSHIPS TO HAVE MY TAKATA AIR BAG RECALL SERVICE AND THEY ALL SAY THERE ARE NO PARTS AND I HAVE TO WAIT FOR MONTHS TO GET AN AIR BAG PART.  WHEN I CALL THE NATIONAL FORD CUSTOMER SERVICE LINE, I GOT THROUGH THE PHONE TREE AND CHOSE TAKATA AIR BAG WHICH HUNG UP ON ME AFTER 5 MINUTES OF DEAD AIR.  THIS IS UNACCEPTABLE BEHAVIOR FROM AN AUTO MANUFACTURER WITH A RECALL ONGOING.","products":[{"type":"Vehicle","productYear":"2012","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]}]}