{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10967239,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2017","dateComplaintFiled":"03/20/2017","vin":"4S4BRCCC2C3","components":"VISIBILITY/WIPER","summary":"I CALLED PRESTIGE SUBARU, IN ASHEVILLE, NC IN JANUARY, 2017 AND WAS TOLD THEY DID NOT HAVE THE PART TO REPLACE THE \"WINDSHIELD WIPER MOTOR BOTTOM COVER\" AT THAT TIME; THEY HAD TO ORDER THE PART.  OKAY.  SO I MADE AN APPOINTMENT APPROXIMATELY 3 WEEKS IN ADVANCE, FOR THURSDAY FEBRUARY 9TH.  A COUPLE DAYS BEFORE THAT, A LADY FROM THE SERVICE DEPARTMENT CALLED TO SAY THE PART DID NOT COME IN, SO THERE WAS NO NEED TO COME FOR THE APPOINTMENT; AND SHE WOULD CALL US FOR ANOTHER APPOINTMENT WHEN IT DID COME IN.  I GUESS I LEARNED THAT IT TAKES SUBARU DEALERS A LONG TIME TO GET PARTS, BECAUSE AS OF MARCH 20TH, 2017, THE DAY I WRITE THIS, SHE NOR ANYONE ELSE HAS CALLED TO SCHEDULE ANOTHER APPOINTMENT.  TWO OR THREE WEEKS PASSED AND I PHONED THE SERVICE DEPARTMENT AND ASKED FOR THE SERVICE MANAGER'S NAME AND PHONE NUMBER.  I PHONED HIS NUMBER AND HAD TO LEAVE A MESSAGE FOR HIM TO PHONE ME BACK AT MY PHONE NUMBER, WHICH HE HAS NOT DONE TO THIS CURRENT DATE.  NEEDLESS TO SAY, I WILL NOT TAKE MY CAR TO PRESTIGE SUBARU FOR ANY KIND OF SERVICE.  EXCUSES OF, I DIDN'T GET THE MESSAGE, OR, I LOST HIS NUMBER, OR, WE HAVE NO RECORD HIM CALLING, ETC., WILL NOT SUBSTITUTE FOR HONEST TRUTHFULNESS.  JUST NOW THAT I HAVE ANOTHER RECALL NOTICE ON ANOTHER PART, I WILL SCHEDULE AN APPOINTMENT AT ANOTHER DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2012","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}