{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10967495,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/21/2017","dateComplaintFiled":"03/21/2017","vin":"WVWPP7AU2FW","components":"FUEL/PROPULSION SYSTEM","summary":"CHARGER THAT CAME WITH THE CAR WAS STUCK AND COULD NOT BE REMOVED FROM CHARGING PORT. NORMAL PROCEDURE IS TO UNLOCK THE CAR, WHICH UNLOCKS THE CHARGER PIN AND ALLOWS IT TO BE REMOVED. I REPEATED THE PROCESS MULTIPLE TIMES, UNPLUGGED THE CHARGER FROM THE WALL OUTLET, TURNED CAR OFF AND ON, ETC. EVENTUALLY I LEFT THE CAR ALONE FOR 20 MINUTES, WENT BACK AND CLICKED THE LOCK/UNLOCK FOB MULTIPLE TIMES, AND THE CHARGER RELEASED FROM THE CAR. LOOKING ONLINE, I SEE THIS HAS BEEN AN ONGOING PROBLEM AND THE LOCKING SYSTEM IS FAULTY. VW NEEDS TO UPDATE THE SOFTWARE OR REMOVE THE LOCKING FEATURE ALTOGETHER.","products":[{"type":"Vehicle","productYear":"2015","productMake":"VOLKSWAGEN","productModel":"E-GOLF","manufacturer":"Volkswagen Group of America, Inc."}]}]}