{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10969307,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/27/2017","dateComplaintFiled":"03/29/2017","vin":"2FMDK3K93DB","components":"SERVICE BRAKES","summary":"AT APPROXIMATELY 76,000 MILES, MY 2013 FORD EDGE'S BRAKES FAILED. I WAS ON THE INTERSTATE WHEN I HIT THE BRAKES. THE BRAKES WERE HARD TO PRESS & THE VEHICLE DID NOT SLOW DOWN.   I PRESSED DOWN HARDER & CAME TO A VERY HARD & SUDDEN STOP.  THANKFULLY THERE WAS NO ONE FOLLOWING & I WAS ABLE TO AVOID AN ACCIDENT. I SLOWED & WITHIN A COUPLE OF SECONDS BRAKES BECAME RESPONSIVE AGAIN. I NEEDED TO GET HOME SO I DROVE AS SLOW AS POSSIBLE STAYING AWAY FROM OTHER CARS, HOWEVER BRAKES WORKED WITHOUT ISSUES. APPROACHING HOME THERE WERE MULTIPLE STOP SIGNS & AGAIN THE BRAKES LOCKED & THE CAR DID NOT STOP. I ALSO HEARD A LOUD WHISTLING NOISE IN THE CAR. I TOOK THE CAR TO THE DEALER & EVEN THOUGH THE DEALER SAYS THEY KNOW BRAKES ARE FAILING IN THE 2010-2013 FORD EDGES, THERE IS NO RECALL, ONLY A CUSTOMER SERVICE PROGRAM THAT DOES NOT APPLY TO MY VIN.  THIS PROGRAM NUMBER IS 13N02 AND EXTENDS THE COVERAGE OUT TO 150K MILES ON SELECTED VEHICLE'S.  I CONTACTED FORD @ 1-866-436-7332 TO EXPRESS MY PROBLEM & CONCERN.  I SPOKE TO 4 DIFFERENT REPRESENTATIVES THAT ALL RECITED THE SAME SCRIPT.  THE SCRIPT BASICALLY SAID SORRY YOUR CAR IS EXPERIENCING A PROBLEM AND TO HAVE A CERTIFIED FORD DEALERSHIP FIX IT AT MY COST.   APPARENTLY SOMEONE DECIDED THAT THE EXPENSE OF THE ESTIMATED NUMBER OF PEOPLE THEY PUT AT RISK OF DEATH OR INJURY IS STILL LESS THAN WHAT IT WOULD COST THEM TO FIX THEIR FAULTY BRAKES. HERE IS THE KICKER, I BOUGHT THIS CAR CERTIFIED PRE OWNED IN EARLY 2016.  HOW WAS FORD OF PORT RICHEY, ABLE TO CERTIFY THIS CAR WHEN THE BRAKES WERE ALREADY FAILING!!!!! THEY SOLD ME A DEATH TRAP! I HAVE DECIDED TO HAVE A LOCAL AND HIGHLY RECOMMENDED SHOP FIX MY VEHICLE RATHER THAN LINE THE POCKETS OF FORD THAT SEEMED OK WITH PLACING MY FAMILY & OTHERS AT RISK WHILE BEING AWARE OF THE PROBLEMS WITH THE INSTALLED FAULTY BRAKE BOOSTERS.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}