{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10971483,"manufacturer":"Mitsubishi Motors North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/08/2017","dateComplaintFiled":"04/09/2017","vin":"JA4JT4AX8AZ","components":"UNKNOWN OR OTHER","summary":"CROSS MEMBER RECALL.  I WENT TO DO THE CROSS MEMBER REPLACEMENT AT CORNERSTONE MITSUBISHI IN WILMINGTON, MA 01887 ON 4/8/17. IN ADDITION TO REPLACING THE CROSS MEMBER, THEY ALSO REPLACED MY BRAKES. TOTALLY THEY CHARGED ME $700. THE WHOLE SERVICE TOOK LESS THAN 3 HOURS (12:05-3:00 PM).  BASED ON MITSUBISHI RECALL POLICY, TO REPLACE THE CROSS MEMBER AND FINISH THE CROSSPONDING SAFETY INSPECTION, IT WOULD TAKE AT LEAST 2 HOURS AND IT SHOULD BE FREE OF CHARGE. HOWEVER, I PAID FOR FOR  THE LABOR FOR 4 HOURS AT $120 PER HOUR AND IT IS $480 TOTALLY. I BELIEVE THEY PERFORMED UNNECESSARY REPAIR TO MY CAR AND CHARGED LABOUR FEES FOR THE FREE SAFETY RECALL (FOR DETAIL, SEE THE ATTACHED DOCUMENT). PLEASE LOOK INTO THIS CASE. IF YOU NEED ANY MORE INFORMATION, PLEASE LET ME KNOW. I WANT MY MONEY BACK.","products":[{"type":"Vehicle","productYear":"2010","productMake":"MITSUBISHI","productModel":"OUTLANDER","manufacturer":"Mitsubishi Motors North America, Inc."}]}]}