{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10971817,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/05/2017","dateComplaintFiled":"04/11/2017","vin":"5TDBK3EH9BS","components":"STRUCTURE","summary":"POWER LIFTGATE MOTOR ARM DETACHED FROM THE UPPER PORTION OF THE REAR DOOR.  UPON REPEATED USE AND TIGHTENING IT BECOMES STRIPPED. FORUMS REPORTS THIS IS COMMON FOR SEVERAL MODEL YEARS - NO RECALL.  HOLE TO SCREW BECOMES STRIPPED OVER TIME. NO ACCESS TO THE BACK END TO APPLY NUT.  DEALER RECOMMENDS TAKING IT TO A BODY SHOP FOR DOOR REPLACEMENT AT $3200 - $3900 DOLLARS.  EXTREMELY BAD DESIGN FLAW.  IF LIFTGATE SEEMS WEAK IN OPENING NAND CLOSING, THIS COULD BE PART OF THE PROBLEM.  SHOWED WEAKNESS FOR WEEKS UNTIL I HEARD THE POP AND REALIZED THE POWER ROD CAME OUT.  WHEN I WENT TO SCREW IT BACK IN - IT'S STRIPPED.  OUT OF WARRANTY PERIOD.  NO SOLUTION FOUND OTHER THAN REPLACING THE REAR LIFTGATE.","products":[{"type":"Vehicle","productYear":"2011","productMake":"TOYOTA","productModel":"HIGHLANDER","manufacturer":"Toyota Motor Corporation"}]}]}