{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10979252,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2016","dateComplaintFiled":"04/19/2017","vin":"4M2CU817X9K","components":"STEERING","summary":"MY CAR WAS RECALLED ONCE FOR POWER STEERING ACCORDING TO MY CAR'S HISTORY FORD UPDATED THE COMPUTER SYSTEM.  HOWEVER FOR THE LAST SIX MONTHS MY POWER STEERING KEEPS FAILING.  I NEVER KNOW WHEN I START THE CAR IF I WILL HAVE POWER STEERING.  FORD STATES NO RECALL AND WILL NOT FIX THE PROBLEM FOR FREE.  WHAT I READ STATES THAT IF THE COMPUTER UPDATE DOES NOT WORK THAN A REPLACEMENT OF THE STEERING MUST BE DONE.  THIS IS A MAJOR SAFETY ISSUE.  I HAVE HAD TO CANCEL DOCTOR'S APPOINTMENTS BECAUSE THAT DAY I DID NOT HAVE POWER STEERING AND CAN NOT PARALLEL PARK.  PLEASE I NEED HELP WITH THIS.  I UNDERSTAND THAT SOME OTHER OWNERS ARE HAVING THE SAME ISSUE.  MUST I GET INTO AN ACCIDENT BECAUSE OF LACK OF POWER STEERING BEFORE FORD CORRECTS THIS PROBLEM ONCE AND FOR ALL.  PLEASE HELP I AM DESPERATE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"MERCURY","productModel":"MARINER","manufacturer":"Ford Motor Company"}]}]}