{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10979704,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/17/2017","dateComplaintFiled":"04/20/2017","vin":"","components":"AIR BAGS","summary":"TAKATA RECALL  IT HAS BEEN OVER A YEAR SINCE I FIRST REQUESTED THAT AUDI OF BELLEVUE HANDLE MY AIRBAG RECALL. I CALLED IN MARCH 2016 AND WAS TOLD THEY WOULD HAVE THE PARTS \"BY THE END OF THE YEAR.\" I REQUESTED A LOANER CAR UNTIL IT WAS FIXED AND WAS TRANSFERRED TO A SALES MANAGER WHO DID NOT TAKE MY CALL. I LEFT A MESSAGE EXPLAINING THAT MY CAR SPENT 3 YEARS IN TEXAS AND I HAVE A SMALL CHILD AND WAS NOT COMFORTABLE DRIVING MY CAR WITH THE RECALL.  HE NEVER RETURNED MY CALL.    I RECENTLY TOOK MY CAR IN FOR REGULAR SERVICE. WHEN I MADE MY APPOINTMENT, I AGAIN REQUESTED THE AIRBAG BE REPLACED AND WAS TOLD THEY STILL DON'T HAVE THE PARTS AND, IN FACT NOBODY IN THE AREA HAD THEM. OUR HONDA WAS FIXED LAST JUNE.     I RECEIVED ANOTHER \"URGENT\" RECALL NOTICE IN THE MAIL THIS WEEK, URGING ME TO CONTACT MY DEALERSHIP IMMEDIATELY. I CALLED AUDI USA TO EXPLAIN THE EXPERIENCE I JUST HAD AND INQUIRE FURTHER. I WAS TOLD THAT THEY WERE HOPING TO GET PARTS TO MY AREA BY SEPTEMBER (IT IS APRIL) AND THAT THE DECISION TO NOT MAKE REPLACEMENT PARTS AVAILABLE TO MY AREA WAS BEING DIRECTED BY THE NHTSA. I EXPLAINED MY CONCERNS ABOUT THE 3 YEARS MY CAR SPENT IN TEXAS AND WAS TOLD THEY WOULD MAKE A NOTE ON MY VEHICLE, BUT THE ONLY ADVICE I WAS GIVEN WAS TO KEEP CHECKING IN WITH MY DEALERSHIP.","products":[{"type":"Vehicle","productYear":"2009","productMake":"AUDI","productModel":"Q5","manufacturer":"Volkswagen Group of America, Inc."}]}]}