{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10983738,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2017","dateComplaintFiled":"05/05/2017","vin":"WAUKH94F08N","components":"AIR BAGS","summary":"I INITIALLY CONTACTED THE LOCAL AUDI SERVICE DEPT (301-986-8800) ON 8-26-16. THEY TOOK MY INFORMATION AND SAID THAT THEY WOULD NOTIFY ME WHEN REPLACEMENT BAGS WERE AVAILABLE. I JUST RECEIVED MY THIRD NOTICE FROM CORPORATE AUDI RE THE URGENT NATURE OF ATTENDING TO THE REPLACEMENT. I AGAIN CALLED MY LOCAL AUDI, WAS TOLD TO SPEAK WITH THE SERVICE MANAGER. I LEFT HER A VOICEMAIL AND RECEIVED NO CALL BACK. THERE SHOULD BE A CONSEQUENCE TO SUCH BEHAVIOR AT THE LOCAL LEVEL WHEN THE CORPORATION PURPORTS TO BE INTERESTED IN MAKING THEIR VEHICLES SAFE FOR THEIR CUSTOMERS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"AUDI","productModel":"A6","manufacturer":"Volkswagen Group of America, Inc."}]}]}