{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10984259,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2017","dateComplaintFiled":"05/08/2017","vin":"4M2CN9HG4AK","components":"STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)","summary":"I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SURVEY AT THE END OF THE PHONE CALL. SOME PEOPLE ARE DISGUSTING THE WAY THEY TREAT OTHERS.","products":[{"type":"Vehicle","productYear":"2010","productMake":"MERCURY","productModel":"MARINER HYBRID","manufacturer":"Ford Motor Company"}]}]}