{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10992473,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/12/2016","dateComplaintFiled":"05/31/2017","vin":"KM813CA27GU","components":"POWER TRAIN,VEHICLE SPEED CONTROL","summary":"10/12/16: BROUGHT IN FOR RECALL OF DCT AFTER CALLING TO SCHEDULE A SERVICE TO ADDRESS THE TRANSMISSION NOT ACCELERATING PROPERLY AND HESITATING TO CHANGE GEARS.    12/29/16.  RETURNED FOR SAME ISSUE WITH TRANSMISSION.  SERVICE PERFORMED A 2ND RECALL ON AN UPGRADE TO TRANSMISSION FOR SAME ISSUE.  2/23/17  RETURNED AGAIN FOR SAME ISSUE. NO MAINTENANCE PERFORMED.  STATED THAT ALL WAS FUNCTIONING PROPERLY AND THAT IS HOW A DCT SHOULD RESPOND.  4/25/17.  RETURNED AGAIN FOR SAME ISSUE.  STATED NO PROBLEMS EXISTS.  ENGINEER WAS GOING TO BE CONTACTED TO PERFORM TEST DRIVE AND FURTHER INVESTIGATE ISSUES.  ENGINEER CONTACTED AND REFUSED TO COME AND PERFORM TEST DRIVE.    4/26/17:  CONTACTED HYUNDAI CONSUMER AFFAIRS (COMPLAIN #10185159).  CASE MANAGER ASSIGNED.   STATED I WOULD HEAR WITHIN 3-5 DAYS.  NEVER HEARD.  4/28/17:  AFTER SPEAKING WITH AN ATTORNEY, SENT A CERTIFIED LETTER TO HYUNDAI 112 RE: VEHICLE AND WANTING TO TERMINATE LEASE B/C THEY CAN'T FULFILL SAFETY AND REPAIRS.   (HEARD BACK FROM FRAN IN SERVICE...NO RECOURSE OFFERED)  5/4/17:  CONTACTED CONSUMER AFFAIRS FOR A 2ND TIME. NO RESULTS. LEFT MESSAGE FOR CASE MANAGER AND HER MANAGER.  5/4/17:  SPOKE TO FRAN (112 HYUNDAI) WAITING TO HEAR OF APPOINTMENT WITH ENGINEER.  5/10/17:  CONTACTED BY CLAIMS TO SCHEDULE AN APPOINTMENT ON 5/18 WITH ENGINEER AND REGIONAL MANAGER.  5/18/17:  PRIOR TO TEST DRIVE, ENGINEER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THE TRANSMISSION WAS DESIGNED TO PERFORM AS IT WAS.  COMPLETED TEST DRIVE WITH ENGINEER WHILE HE PROVIDED TIPS OF HOW TO PROPERLY DRIVE WITH A DCT AND HOW THE VEHICLE WAS DESIGNED WITH THE HESITATION KNOWN.  5/27/17: CONTACTED A PRIVATE TRANSMISSION SPECIALIST REGARDING HESITATION/JERKING OF TRANSMISSION.  PROVIDED A TEST DRIVE AND IT WAS AGREED THAT THE TRANSMISSION WAS HESITATING AND JERKING WHEN TRYING TO ACCELERATE WHICH IS NOT NORMAL.","products":[{"type":"Vehicle","productYear":"2016","productMake":"HYUNDAI","productModel":"TUCSON","manufacturer":"Hyundai Motor America"}]}]}