{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10993690,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2017","dateComplaintFiled":"06/07/2017","vin":"JN8AS5MV3CW","components":"UNKNOWN OR OTHER","summary":"VEHICLE WAS STATIONARY IN RESIDENTIAL GARAGE WITH FLAT TIRE. SCISSORS TYPE JACK HAD NEVER BEEN USED. WHEN I USED THE JACK ON FLAT, STABLE SURFACE AT HARD POINT ON VEHICLE PER OWNER'S MANUAL IT BENT MOMENTS AFTER TAKING WEIGHT. I STEPPED BACK FROM VEHICLE FOR MY OWN SAFETY, JACK BUCKLED, AND CAR FELL. LUCKILY I WAS NOT INJURED AND WHEEL WITH FLAT TIRE WAS STILL ON HUB SO VEHICLE WAS NOT DAMAGED. HOWEVER, WHEN I CONTACTED NISSAN CUSTOMER SERVICE (CASE #26836371) THEY INFORMED ME THAT THEY WOULD NOT REPLACE THE JACK AS THE CAR IS NO LONGER UNDER WARRANTY AND HAD NO PROCESS TO ESCALATE THIS SAFETY ISSUE THAT COULD BE AFFECTING OTHER OWNERS. A JACK THAT FAILS IMMEDIATELY UPON FIRST USE HAS TO BE DUE TO A DESIGN, MANUFACTURING, OR METALLURGICAL FLAW. ATTACHED PHOTOS SHOW TWISTED JACK AND BENT SCREW ASSEMBLY.","products":[{"type":"Vehicle","productYear":"2012","productMake":"NISSAN","productModel":"ROGUE","manufacturer":"Nissan North America, Inc."}]}]}