{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11004366,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/21/2017","dateComplaintFiled":"07/11/2017","vin":"5TFCZ5AN8GX","components":"POWER TRAIN","summary":"TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER HAD POSSESSION OF THE VEHICLE FOR THREE WEEKS. THE CONTACT OBSERVED THE RECALL NOTIFICATION  IN JUNE OF 2017, BUT DID NOT RECEIVE THE RECALL LETTER UNTIL JULY OF 2017. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER (BALISE TOYOTA 1399 RIVERDALE ST, WEST SPRINGFIELD, MA, 01089) FOR AN OIL CHANGE AND WAS INFORMED AFTERWARDS THAT THERE WAS A LEAK FROM THE REAR DIFFERENTIAL. THE DEALER STATED THAT THE PARTS WERE AVAILABLE. THE NEXT DAY, THE CONTACT WAS SUPPOSED TO BE NOTIFIED BY THE DEALER TO PICK UP THE VEHICLE. THE CONTACT WAS NOT NOTIFIED AND CALLED THE DEALER, BUT NO ONE ANSWERED. WHEN THE CONTACT RECEIVED A CALL BACK, HE WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS SHOULD BE AVAILABLE BY JULY 20, 2017 ALTHOUGH THE VEHICLE HAD BEEN THERE SINCE JUNE 21, 2017. THERE WAS NO GUARANTEE THAT THE PARTS WOULD BE AVAILABLE ON THAT SPECIFIC DATE. THE MANUFACTURER WAS ALSO CONTACTED AT 1-800-331-4331 AND PROVIDED CASE NUMBER: 1706262451. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND SUGGESTED THAT THE CONTACT CALL AROUND TO OTHER DEALERS AND INQUIRE ON PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.","products":[{"type":"Vehicle","productYear":"2016","productMake":"TOYOTA","productModel":"TACOMA","manufacturer":"Toyota Motor Corporation"}]}]}