{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11010091,"manufacturer":"Mitsubishi Motors North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2017","dateComplaintFiled":"07/22/2017","vin":"4A4MM31S68E","components":"UNKNOWN OR OTHER","summary":"TWO WEEKS AGO I NOTICED MY DRIVER SIDE FLOOR WAS WET WHICH I ASSUMED WAS FROM THE UMBRELLA WITH ALL THE RAIN. HOWEVER AS OF LAST WEEK IT REMAINED WET TO THE POINT OF SOAKING WHENEVER THE A/C OR DEFROSTER RUNS. IT WAS CHECKED BY CARMAX TECH, WHO ADVISED IT IS DUE TO THE HVAC DRAINAGE DETERIORATING & WATER BUILDING UP IN THE FLOOR BOARD. TO REPAIR THE COST IS OVER $1100.00. THE TECH INFORMED THAT MITSUBISHI IS AWARE OF THE POORLY DESIGN HOWEVER NEVER RECALLED ON ANY OF THE VEHICLES. AFTER INVESTIGATING I FOUND MITSUBISHI TECHNICAL SERVICE BULLETINS INFORMING SERVICE MGRS, WARRANTY PROCESSOR, TECHNICIANS, ETC. OF THE ISSUE & HOW TO REPAIR (BULLETINS DATED SEPTEMBER 2008 & AGAIN AUGUST 2011 EXTENDING THE YEARS OF VEHICLES THAT WOULD EXPERIENCE THE ISSUE). TO DATE I HAVE NEVER RECEIVED ANY LETTER FROM THE MANUFACTURER REGARDING THIS PROBLEM WHICH THEY ARE WELL AWARE THIS COULD CAUSE ELECTRICAL ISSUES IF NOT REPAIRED INCLUDING A FIRE. I HAVE SPOKEN WITH A TECHNICIAN AT THE MITSUBISHI DEALERSHIP WHO INFORMED HE WAS VERY FAMILIAR WITH THE PROBLEM & QUOTED THE SAME PRICE. HE NEVER MENTIONED A RECALL OR BULLETINS THEY HAD RECEIVED ON THE MATTER. I BELIEVE THIS SHOULD BE A RECALL/REPAIR AT THEIR EXPENSE NOT THE CONSUMERS.","products":[{"type":"Vehicle","productYear":"2008","productMake":"MITSUBISHI","productModel":"ENDEAVOR","manufacturer":"Mitsubishi Motors North America, Inc."}]}]}