{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11012729,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2015","dateComplaintFiled":"08/04/2017","vin":"3GTEC03209G","components":"UNKNOWN OR OTHER","summary":"I BOUGHT THIS TRUCK BRAND NEW AND I CAN ALWAYS REMEMBER HEARING LOUD POPS COMING FROM THE DASH AREA ON A REGULAR BASIS. FOR SEVERAL THOUSAND MILES, THERE WAS NO VISUAL DAMAGE AS A RESULT OF THESE POPS. AROUND 60,000 MILES, HOWEVER, I BEGAN TO. NOTICE A CRACK IN THE DASHBOARD NEAR THE PASSENGER AIR BAG. AS I CONTINUED TO DRIVE THE TRUCK, I STILL HEARD THE OCCASIONAL POP AND ANOTHER CRACK SOON APPEARED ABOVE THE INSTRUMENT CLUSTER. MORE MIKES DRIVEN, MORE POPS, AND MORE CRACKS. AS ANYONE WOULD DO, I TOOK MY TRUCK INTO THE LOCAL GM DEALERSHIP TO LET THEM KNOW THAT SOMETHING WAS WRONG WITH THE DASHBOARD. I ALWAYS USED A SUNSHADE WHEN PARKING OUTSIDE AND I KEPT IT PARKED IN THE GARAGE AT HOME. I ALSO KEEP MY TRUCK MAINTAINED VERY WELL, AS I CAN'T STAND A DIRTY AND NEGLECTED VEHICLE. SINCE IT HAD BEEN WELL-MAINTAINED AND WAS NEVER DRIVEN HARD, I EXPECTED GM TO SEE THE DAMAGE AND REPLACE IT UNDER WARRANTY. TO MY DISMAY, HOWEVER, THEY SAID THAT DUE TO THE AGE AND MILEAGE, THAT THEY WOULD NOT BE ABLE TO OFFER ANY ASSISTANCE. GM QUOTED ME AROUND $1200 TO REPLACE THE DASHBOARD IF I WANTED TO GET RID OF THE CRACKS.  ASTONISHED THAT GM WOULD NOT WARRANTY AN OBVIOUS FAULTY ITEM, I THEN SEARCHED ONLINE TO SEE IF ANYONE ELSE HAD THE SAME PROBLEM. I QUICKLY FOUND OTHERS IN FORUMS, YOUTUBE VIDEOS, AND ON FACEBOOK THAT HAD THE EXACT SAME PROBLEM AS MYSELF, WITH CRACKS IN THE EXACT SAME PLACES AND VERY SIMILAR RESPONSES FROM GM WHEN THEY TRIED TO HAVE THE ISSUE RESOLVED. I FOUND A GROUP ON FACEBOOK DEDICATED TO THIS EXACT PROBLEM AND IT IS CONSISTENT IN '07-'13 MODEL GM TRUCKS AND SUVS.  AFTER BEING DENIED ASSISTANCE BY GM, HAVING SOME MECHANICAL KNOWLEDGE, AS WELL AS THE DESIRE TO CONTINUE DRIVING THIS TRUCK LONGER, I REMOVED THE DASHBOARD ONLY TO FIND CRACKS IN THE DASHBOARD WHERE THE SCREWS FASTENED IT IN PLACE, AS WELL AS CLIPS BROKEN OFF THAT WERE MEANT TO HOLD IT DOWN INTO PLACE.","products":[{"type":"Vehicle","productYear":"2009","productMake":"GMC","productModel":"SIERRA 1500","manufacturer":"General Motors, LLC"}]}]}