{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11020684,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/30/2017","dateComplaintFiled":"08/30/2017","vin":"3VWDX7AJ6BM","components":"ELECTRICAL SYSTEM","summary":"THE KEY GETS STUCK IN THE IGNITION WHEN ATTEMPTING TO TURN OFF THE ENGINE; THUS PREVENTING THE ENGINE FROM BEING ABLE TO BE TURNED OFF. I  WAS LUCKY ENOUGH TO BE CLOSE TO AN AUTO REPAIR SHOP, AND THEY HAD TO PULL OFF A RELAY FROM THE ENGINE COMPARTMENT. UPON REPLACING THE RELAY, I WAS ABLE TO START THE CAR SO THAT I COULD DRIVE HOME. ONCE I GOT HOME AND ONCE AGAIN ATTEMPTED TO SHUT THE ENGINE OFF, THE KEY ONCE AGAIN WOULD NOT TURN. THE MECHANIC AT THE SHOP SAID THAT THIS IS A KNOWN ISSUE WITH MY MODEL CAR BUT THAT VOLKSWAGEN REFUSES TO ACKNOWLEDGE THE PROBLEM.  UPON DOING A GOOGLE SEARCH TO SEE WHAT I CAN DO TO SHUT THE VEHICLE OFF, I FOUND A FEW HUNDRED PAGES DESCRIBING THE ISSUE, SO I'M SURE THIS IS FREQUENTLY HAPPENING. APPARENTLY, THE ONLY SOLUTION IS TO HAVE THE FAILED PARTS REPLACED WHICH COSTS UPWARDS OF $600.  ALSO, THE KEY HAS BEEN GETTING STUCK ON AND OFF FOR THE PAST YEAR, BUT IN EACH CASE, I WAS ABLE TO WIGGLE THE KEY SO THAT IT WOULD TURN OFF. TODAY, I WASN'T ABLE TO EVEN TURN THE KEY TO THE OFF POSITION FROM THE ON POSITION.","products":[{"type":"Vehicle","productYear":"2011","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}