{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11021498,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2017","dateComplaintFiled":"09/05/2017","vin":"1FMZU73K33Z","components":"STEERING,POWER TRAIN","summary":"SHIFT LEVER BROKE OFF INSIDE STEERING COLUMN OF MY WIFE'S EXPLORER WHEN CHANGING FROM PARK TO DRIVE TO EXIT FROM A BOAT LAUNCH RAMP WITH NO BOAT ON THE TRAILER. VEHICLE WAS TOWED ON A FLATBED WRECKER TO MY GARAGE. BROKEN ELEMENT ( SEE PHOTOS) WAS NOT REPLACEABLE BY ITSELF. STEERING COLUMN HAD TO BE REPLACED. THIS WAS NOT NORMAL WEAR AND TEAR, BUT RATHER A FAULTY /WEAK COMPONENT THAT REPRESENTS A DANGER. I HAVE NOTED REPORTS OF IDENTICAL INCIDENTS ONLINE. THUS FAR, NEITHER THE DEALER NOR FORD NATIONAL \"CUSTOMER SERVICE\" IS PREPARED TO REIMBURSE.","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}