{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11021755,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2017","dateComplaintFiled":"09/06/2017","vin":"1FADP3F2XEL","components":"UNKNOWN OR OTHER","summary":"DOOR LATCH RECALL.    BEEN TO THE JOHNSON FORD DEALERSHIP IN PITTSFIELD MASS A COUPLE OF TIMES NOW TO GET THE DOOR LATCHES FIX ON MY 2014 FORD FOCUS SE. THE DEALERSHIP ALWAYS SAIDS THE PARTS ARE BEING ORDERED AND WILL BE DELIVERED IN TWO WEEKS. TWO TIMES I'VE BEEN TOLD THIS AND THE PARTS NEVER COME IN.    ONE TIME THEY TOLD ME THE LATCHES WOULD BE FIX THAT DAY AND HAD MY CAR AT THE DEALERSHIP FOR OVER EIGHT HOURS. WHEN I CALLED TO SEE WHAT WAS TAKING SO LONG THAT'S WHEN THEY TOLD THE LATCHES HAD TO BE ORDERED. THEN WHY TAKE AND KEEP MY CAR FOR EIGHT HOURS THEN.    THEY ARE OBLIVIOUSLY JUST GIVING ME THE RUN AROUND AND I'M NOT SURE WHERE TO TURN OR WHAT TO DO.","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}